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- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join a luxury brand known for its beauty and wellness products.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
The predicted salary is between 12 - 15 £ per hour.
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You will interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you: high on energy, low on ego, and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
Qualifications:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
- Essential: 5‑year checkable work history.
- Essential: Clean criminal record check (CRB/DBS).
- Essential: Have full availability across the week and are able to work both morning and late shifts.
Benefits:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Edinburgh Airport (16 hours) employer: Rituals UK & Ireland (B Corp)
Contact Detail:
Rituals UK & Ireland (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Edinburgh Airport (16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the hiring team.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to get comfortable engaging with customers. Remember, it’s all about creating memorable experiences!
✨Tip Number 3
Be yourself during the interview! Show your personality and let your energy shine through. They’re looking for someone who can connect with customers, so don’t hold back on the humour!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Sales Advisor - Edinburgh Airport (16 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and energy that reflects our brand. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to providing a ‘best in class’ customer experience, just like we aim to do at Rituals.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that’s easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit that submit button!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and their product range. Understand their values and what makes them unique in the market. This will not only help you answer questions but also show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you can turn a simple interaction into a memorable experience, as this is key for a Sales Advisor role.
✨Demonstrate Team Spirit
Since you’ll be working closely with the Store Manager and Assistant Store Manager, highlight your ability to work as part of a team. Share instances where you’ve collaborated effectively with colleagues to achieve common goals.
✨Bring Your Energy and Personality
Rituals is looking for someone who is high on energy and low on ego. Be yourself during the interview! Let your personality shine through, and don’t hesitate to sprinkle in a bit of humour to show that you can connect with customers effortlessly.