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For Companies At a Glance
- Tasks: Support the team during the festive season and provide top-notch customer service.
- Company: Join Rituals UK & Ireland, a certified B Corp focused on sustainability and wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and fun team events.
- Why this job: Be part of a vibrant team, enhance your skills, and make customers' holidays special.
- Qualifications: No prior experience needed, just a passion for customer service and teamwork.
- Other info: This is a part-time, entry-level role located in Cambridge.
Overview
Christmas Sales Advisor – Cambridge (8 hours) role at Rituals UK & Ireland (B Corp). This is a seasonal position aimed at supporting our shop team during the festive season.
Responsibilities
- Work closely with the Store Manager and Assistant Store Manager to reach store goals and targets.
- Interact with customers and provide best in class customer experience; listen, advise, and guide customers to the right Rituals products.
- Follow store safety procedures and maintain a clean, tidy store environment.
- Keep product presentation aligned with Rituals standards and develop expert product knowledge through training opportunities.
Qualifications
- Relevant experience in a similar retail or hospitality role.
- Customer-service mentality and a team-player work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organized and structured.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Wellbeing initiatives and EAP
- Company & team events
Job information
- Employment type: Part-time
- Seniority level: Entry level
- Location: Cambridge, England, United Kingdom
All information will be kept confidential according to EEO guidelines.
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Christmas Sales Advisor - Cambridge (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Sales Advisor - Cambridge (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their ethos will help you connect with customers and demonstrate your passion for the products during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical setting. Think of examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of Rituals if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Demonstrate your enthusiasm for the festive season. Since this is a seasonal role, showing that you thrive in busy environments and enjoy the holiday spirit can set you apart from other candidates.
We think you need these skills to ace Christmas Sales Advisor - Cambridge (8 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality. Emphasise any customer service roles you've had and showcase your ability to work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Christmas Sales Advisor role. Mention why you want to work at Rituals and how your skills align with their values, particularly in providing excellent customer service.
Showcase Your Skills: In your application, highlight specific examples of your decision-making and problem-solving skills. Use situations from previous jobs where you successfully handled customer queries or improved store operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Customer Service Skills
As a Christmas Sales Advisor, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples from your past experiences where you successfully assisted customers, resolved issues, or went above and beyond to enhance their shopping experience.
✨Familiarise Yourself with Rituals Products
Before the interview, take some time to learn about Rituals' product range and values. Being knowledgeable about their offerings will not only impress the interviewers but also show your genuine interest in the brand and its mission.
✨Emphasise Teamwork
This role requires working closely with the Store Manager and Assistant Store Manager. Be ready to discuss your previous experiences in team settings, highlighting how you contributed to achieving common goals and supported your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to make quick decisions or solve problems in a retail or hospitality environment, and be prepared to explain your thought process.
