At a Glance
- Tasks: Engage with customers and provide exceptional service in a festive retail environment.
- Company: Join Rituals, a brand known for luxurious yet affordable body cosmetics.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be the face of our brand and create memorable experiences for customers this festive season.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
- Other info: Opportunities for career growth and team events await you!
Overview
Christmas Sales Advisor – Belfast (24 hours)
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team as a seasonal worker. We are looking for Rituals Advisors for the Festive Season! At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.
You Are All About Customer Experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Bring all of you
Responsibilities
- Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
- Interacting with customers and providing ‘Best in Class’ customer experience.
- Following Store safety procedures.
- Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.
This is you.
Qualifications
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
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Christmas Sales Advisor - Belfast (24 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Sales Advisor - Belfast (24 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you chat with customers, you can genuinely connect and recommend the perfect items for them.
✨Tip Number 2
Practice your customer engagement skills. Role-play with friends or family to boost your confidence in providing that 'Best in Class' experience. The more comfortable you are, the better you'll connect with customers!
✨Tip Number 3
Don’t underestimate the power of a clean and tidy space! Make sure you understand how to keep the store looking its best. A well-presented shop not only attracts customers but also makes it easier for you to showcase those luxurious products.
✨Tip Number 4
Apply through our website! It’s the easiest way to get noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make this festive season unforgettable together!
We think you need these skills to ace Christmas Sales Advisor - Belfast (24 hours)
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create memorable experiences for our customers, so share any relevant stories or examples that highlight your skills in this area.
Tailor Your Application: Make sure to customise your application to fit the role of a Christmas Sales Advisor. Highlight any previous retail or hospitality experience and how it relates to engaging with customers and meeting their needs. We love seeing candidates who take the time to connect their background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the way you’ll interact with our customers on the shop floor.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Rituals!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and their product range. Understand their values and what makes them unique in the market. This knowledge will help you connect with the brand during the interview and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you engaged with customers, resolved issues, or created memorable experiences. This will demonstrate your ability to embody the customer-centric approach that Rituals values.
✨Dress to Impress
As a potential face of the brand, your appearance matters. Dress smartly and in a way that reflects the luxurious yet approachable vibe of Rituals. This shows that you understand the brand's image and are ready to represent it well.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask your interviewers. This could be about the training programs, team dynamics, or how success is measured in the role. Asking questions not only shows your interest but also helps you gauge if the company is the right fit for you.