At a Glance
- Tasks: Engage with customers and provide exceptional service in a festive retail environment.
- Company: Join Rituals, a brand known for luxurious yet affordable body cosmetics.
- Benefits: Enjoy training opportunities, competitive bonuses, and exclusive employee discounts.
- Why this job: Be the face of our brand and create memorable experiences for customers this festive season.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
- Other info: Join a fun team with plenty of opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team as a seasonal worker.
We are looking for Rituals Advisors for the Festive Season. At Rituals, we created an extensive collection of luxurious yet affordable home body cosmetics. As our products, every Rituals customer is unique. With your skills and knowledge, you can guide each one to the right products to meet their needs.
You Are All About Customer Experience. As a Festive Rituals Advisor, you are part of our store team. You engage directly with our customers, listen, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
The above characteristics are what make you the ideal Festive Rituals Advisor. You can give new meaning to the words 'aim big, act small' by:
- Working closely with your Store Manager and Assistant Store Manager to reach your goals and the Store targets.
- Interacting with customers and providing 'Best in Class' customer experience.
- Following Store safety procedures.
- Keeping the Store clean and tidy, so that our products are always presented according to Rituals standards.
In addition, you will become an expert in our Rituals products and treatments. You will enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our various training programs, with many exciting opportunities to grow in your career.
This is you. High on energy, low on ego and with a little bit of humour. You are also 'one of a kind' because of your ability to connect with customers and make them feel at home in our shops. In addition, as a Rituals Advisor you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel good.
And on top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player's work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Locations
Christmas Sales Advisor employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christmas Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. This way, when you chat with customers, you can genuinely connect and recommend the perfect items for them.
✨Tip Number 2
Practice your customer engagement skills. Role-play with friends or family to boost your confidence. The more comfortable you are talking to people, the better you'll be at creating those memorable experiences!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for the brand shine through in any interviews or interactions. A positive attitude can make all the difference in landing that role.
✨Tip Number 4
Network like a pro! Connect with current or former employees on social media. They can provide insider tips and might even give you a heads-up about openings. Plus, it shows you're proactive and genuinely interested!
We think you need these skills to ace Christmas Sales Advisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. Remember, we’re all about creating memorable customer experiences, and that starts with you!
Tailor Your Application: Make sure to tailor your application to the role of a Christmas Sales Advisor. Highlight any relevant experience in retail or hospitality, and showcase how your skills align with our focus on customer service. We love seeing how you can connect with customers and make them feel at home!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit 'send'!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and their product range. Understand their values and what makes them unique. This will not only impress your interviewers but also help you connect with customers in a genuine way.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to listen, advise, and create memorable experiences. This is key for a role that’s all about customer engagement!
✨Dress the Part
As a potential face of the brand, your appearance matters. Dress smartly and in a way that reflects the luxurious yet approachable vibe of Rituals. This shows you understand the brand and are ready to represent it well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates to meet store targets. This shows your enthusiasm for the role and your desire to grow within the company.