Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team, engage with customers, and create unforgettable shopping experiences.
- Company: Join a vibrant brand known for its luxury retail and cosmetics.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in a fun environment.
- Qualifications: Previous retail or hospitality supervisory experience and a passion for customer service.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Be among the first 25 applicants. Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs, and at the same time, you are a role‑model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll work alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and the store’s objectives. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego, and with a little bit of humour! You are ‘one of a kind’ because your ability to mentor team members and connect with customers makes everyone feel at home in our stores. In addition, as a Rituals Expert, you are professional, excited about our brand and know how to share that excitement with your team and customers.
On top of that, you have:
- Prior experience as a supervisor or team leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer‑service mentality and team‑player work ethic.
- Decision‑making and problem‑solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & team events
Referrals increase your chances of interviewing at Rituals UK & Ireland (B Corp™) by 2x.
Supervisor - West Midlands Outlet (40 hours) in Cannock employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - West Midlands Outlet (40 hours) in Cannock
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring team members, think of examples from your past experiences where you've excelled in customer service or leadership. Share these stories during your chat!
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. A positive attitude and a bit of humour can go a long way in making a memorable impression on the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Rituals family and ready to spread joy and beauty with us!
We think you need these skills to ace Supervisor - West Midlands Outlet (40 hours) in Cannock
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail or hospitality. We’re looking for those who can demonstrate their supervisory skills and customer service mentality, so don’t hold back!
Be Authentic: We love a bit of personality! Don’t be afraid to inject some humour and authenticity into your application. Show us who you really are and how you connect with others – it’s all about making everyone feel at home!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only help you answer questions confidently but also show your genuine interest in becoming a part of their team.
✨Showcase Your Leadership Skills
As a potential supervisor, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully mentored team members or resolved conflicts. Highlight how you can inspire and motivate others to achieve their best.
✨Engage with Customer Scenarios
Expect questions about customer interactions. Think of specific scenarios where you provided exceptional service or turned a negative experience into a positive one. This will showcase your customer-service mentality and problem-solving skills, which are key for this role.
✨Bring Your Personality
Rituals values energy and humour, so don’t be afraid to let your personality shine through during the interview. Be authentic and relatable; this will help you connect with the interviewers and demonstrate that you’re a great fit for their team culture.
