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- Tasks: Lead a vibrant team to create unforgettable customer experiences and drive store performance.
- Company: Join Rituals, a supportive and energetic retail environment.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be a key player in a dynamic team while developing your leadership skills.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Join us for fun company events and a culture of trust and positivity.
The predicted salary is between 27000 - 42000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance orientated.
On Top Of That, You Have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Assistant Store Manager - West Midlands (40 hours) in Cannock employer: Rituals UK & Ireland (B Corp)
Contact Detail:
Rituals UK & Ireland (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - West Midlands (40 hours) in Cannock
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Rituals' values and mission. This way, you can show how your vibe matches theirs and how you can contribute to creating those unforgettable customer experiences.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with a friend or family member to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions for your interview! Show your interest in the role by asking about team dynamics, training opportunities, or how they measure success in the store. It’ll make you stand out as someone who’s genuinely invested.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate. It’s the best way to ensure your details land right in front of us, and we can’t wait to see what you bring to the table!
We think you need these skills to ace Assistant Store Manager - West Midlands (40 hours) in Cannock
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating unforgettable experiences for customers and motivating your team. A sprinkle of personality goes a long way!
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager position. Highlight your relevant experience in retail or hospitality, especially any people management skills you've developed. We love seeing how your background aligns with our values!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Rituals. Share specific examples of how you've inspired teams or improved customer satisfaction in the past. Keep it engaging and relatable – we want to get to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals' products, values, and mission. This will not only show your genuine interest but also help you connect your personal experiences to the brand’s ethos during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you've successfully led a team or coached someone to achieve their goals. This will highlight your people management skills.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving abilities. Think of scenarios where you had to handle customer complaints or team conflicts, and be ready to explain how you approached these situations effectively.
✨Bring Your Energy and Humour
Rituals values a high-energy, positive attitude. During the interview, let your personality shine through! A little bit of humour can go a long way in making a memorable impression, so don’t be afraid to show your fun side while remaining professional.
