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- Tasks: Lead a vibrant team to create unforgettable customer experiences and drive sales.
- Company: Join Rituals, a brand that values passion, people, and performance.
- Benefits: Enjoy training opportunities, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Make a real impact while inspiring your team and achieving goals.
- Qualifications: Previous Store Manager experience and strong people management skills required.
- Other info: Dynamic work environment with regular team events and a focus on employee wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1s and making a genuine connection with your team by celebrating success!
Bring all of you: high on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Store Manager - Brighton (40 hours) employer: Rituals UK & Ireland (B Corp)
Contact Detail:
Rituals UK & Ireland (B Corp) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Brighton (40 hours)
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Rituals' website and social media. This will help you understand their values and how you can align your experience with their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or improved customer experiences. We want you to showcase your people management skills and how you can bring that energy to the role.
✨Tip Number 3
Prepare questions for your interview! Show your interest in the role by asking about team dynamics, performance targets, and how they celebrate success. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Brighton (40 hours)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your hands-on approach can make a difference in our shop's success!
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for those people management skills, so don’t forget to mention your coaching and motivational abilities!
Be Authentic: We love a bit of humour and personality! Don’t be afraid to let your unique self come through in your written application. Show us why you’re ‘one of a kind’!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Rituals UK & Ireland (B Corp)
✨Know Your Stuff
Before the interview, dive deep into Rituals' values and products. Understand their customer experience philosophy and think about how your hands-on approach can enhance it. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. Be ready to discuss your coaching techniques and how you connect with team members to drive engagement.
✨Be Customer-Centric
Since the role focuses on delivering exceptional customer experiences, come armed with stories that highlight your ability to handle customer interactions. Share how you've turned challenges into positive outcomes and how you plan to inspire your team to do the same.
✨Bring the Energy
Rituals values high energy and a bit of humour, so let your personality shine through! Be enthusiastic about the role and the company, and don’t hesitate to inject some light-heartedness into the conversation. It’ll help you connect better with the interviewers.