At a Glance
- Tasks: Engage with customers and create unforgettable experiences in our vibrant store.
- Company: Join a leading brand known for joy and beauty in retail.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Other info: Dynamic team environment with exciting company events and growth opportunities.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
The predicted salary is between 24000 - 30000 £ per year.
Overview
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop?
Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Responsibilities
As a Rituals Advisor, you are part of our store team.
You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them.
You turn every customer interaction into a memorable customer experience.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store.
You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience.
You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Qualifications
- Relevant experience in a similar position within retail or hospitality.
- A customer‑service mentality and team‑player work ethic.
- Decision‑making and problem‑solving skills.
- Good attention to detail, organised and structured.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
All your information will be kept confidential according to EEO guidelines.
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Contact Details:
Rituals UK & Ireland (B Corp) Recruitment Team
