At a Glance
- Tasks: Engage with customers and mentor Rituals Advisors to enhance the shopping experience.
- Company: Rituals is a luxury retail brand focused on creating feel-good experiences.
- Benefits: Enjoy training opportunities, a competitive bonus scheme, and an employee discount.
- Other info: This role requires flexibility and involves working 32 hours over 2 days.
- Why this job: Be a brand ambassador and lead sales advisor in a vibrant retail environment.
- Qualifications: Prior supervisory experience in retail or hospitality is essential.
The predicted salary is between 24000 - 30000 £ per year.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors. This role will be over 2 days and requires flexibility.
Bring all of you: high on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Birmingham Bullring (32 hours) employer: Rituals UK & Ireland (B Corp)
Rituals offers a dynamic work environment in Birmingham Bullring, with numerous wellbeing initiatives and team events. Employees benefit from a quarterly product allowance and extensive training opportunities, fostering personal and professional growth.
Contact Details:
Rituals UK & Ireland (B Corp) Recruitment Team
