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- Tasks: Lead a dynamic team and create memorable shopping experiences for customers.
- Company: Join Rituals, a B Corp committed to sustainability and positive impact.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a supportive culture that values growth, teamwork, and customer satisfaction.
- Qualifications: Previous experience in retail or hospitality with strong people management skills required.
- Other info: This role is based in Bury St Edmunds, Suffolk.
The predicted salary is between 27000 - 42000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
Please note this role is based in Bury St Edmunds, Suffolk.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring and performance orientated.
On Top Of That, You Have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Assistant Store Manager - Bury St Edmunds (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Bury St Edmunds (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and product offerings. Understanding their philosophy will help you connect with the team and demonstrate your passion for creating meaningful customer experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed a team in previous roles. Be ready to discuss specific situations where your coaching made a difference.
✨Tip Number 3
Research the local market in Bury St Edmunds to understand customer preferences and trends. This knowledge can help you suggest tailored strategies to enhance store performance during your interview.
✨Tip Number 4
Prepare to discuss your problem-solving abilities with real-life examples. Highlight how you've tackled challenges in retail or hospitality settings, as this will resonate well with the role's requirements.
We think you need these skills to ace Assistant Store Manager - Bury St Edmunds (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any previous roles as an Assistant Store Manager. Emphasise your people management skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've successfully led a team or improved store performance in the past. Show that you understand Rituals' values and culture.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as decision-making, problem-solving, and coaching. Use concrete examples to illustrate how you've applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll be expected to motivate and lead your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your communication and coaching skills.
✨Demonstrate Customer Focus
Rituals values excellent customer service. During the interview, discuss specific instances where you went above and beyond for customers, and how you ensure a meaningful shopping experience.
✨Emphasise Teamwork and Collaboration
Since you'll be working closely with your Store Manager and team, illustrate your ability to work collaboratively. Share experiences that showcase your problem-solving skills and how you foster a positive team environment.
✨Bring Your Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. Be yourself and let your personality shine through during the interview. A little humour can go a long way in making a memorable impression!
