At a Glance
- Tasks: Lead a dynamic team and create memorable shopping experiences for customers.
- Company: Join Rituals, a brand dedicated to enhancing well-being through unique products.
- Benefits: Enjoy employee discounts, wellbeing initiatives, and exciting company events.
- Why this job: Grow your skills in a supportive environment while making a real impact on customer satisfaction.
- Qualifications: Previous experience in retail or hospitality and strong people management skills required.
- Other info: Be part of a fun, energetic team that values trust and positive feedback.
The predicted salary is between 28800 - 43200 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Apply here. You are about to take an exciting step into your journey with us.
Assistant Store Manager - Broadstairs Westwood Cross (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Broadstairs Westwood Cross (40 hours)
✨Tip Number 1
Familiarise yourself with Rituals' brand values and product offerings. Understanding their philosophy will help you connect with the team and customers, showcasing your genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous experience in retail or hospitality, particularly focusing on your people management skills. Be ready to share specific examples of how you've motivated teams and improved customer satisfaction.
✨Tip Number 3
Demonstrate your problem-solving abilities by thinking of scenarios where you've successfully handled challenges in a retail environment. This will show your potential as a reliable second-in-command.
✨Tip Number 4
Showcase your enthusiasm and energy during any interactions. Rituals values a positive attitude, so let your personality shine through to reflect the high-energy culture they promote.
We think you need these skills to ace Assistant Store Manager - Broadstairs Westwood Cross (40 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and team leadership. Use specific examples from your previous roles to demonstrate your people management skills and ability to drive store performance.
Highlight Relevant Experience: In your CV, emphasise your prior experience in retail or hospitality, particularly in roles similar to Assistant Store Manager. Include details about your achievements in motivating teams and enhancing customer satisfaction.
Showcase Your Personality: Rituals values a positive and engaging attitude. Make sure your application reflects your personality, including your sense of humour and energy. This will help you stand out as a candidate who fits their company culture.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, showcasing your people management skills.
✨Emphasise Customer Experience
Rituals values creating unforgettable experiences for customers. Be ready to discuss how you have previously enhanced customer satisfaction and what strategies you would implement to ensure every customer leaves happy.
✨Demonstrate Problem-Solving Abilities
In retail, challenges arise daily. Think of specific instances where you've had to make quick decisions or solve problems effectively. Highlight your decision-making process and the positive outcomes that resulted.
✨Be Yourself and Bring Energy
Rituals is looking for someone who is high on energy and low on ego. Let your personality shine through during the interview. Use humour where appropriate and show your passion for the role and the brand.