Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and create unforgettable shopping experiences for customers.
- Company: Join Rituals, a supportive and innovative retail environment.
- Benefits: Enjoy training opportunities, competitive bonuses, and employee discounts.
- Why this job: Be a key player in a fast-paced outlet and grow your leadership skills.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Participate in exciting company events and wellbeing initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Assistant Store Manager – Ashford Designer Outlet (40 hours)
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team and grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second‑in‑command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback; help recruit, hire and retain a diverse and talented store team; coach your team members to encourage engagement and full potential; and serve as your Store Manager’s right hand by assisting with day‑to‑day business activities.
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast‑paced, high‑footfall setting. A strong focus on delivering exceptional customer service is essential.
Key Requirements
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision‑making and problem‑solving skills.
Benefits
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team events
#J-18808-Ljbffr
Assistant Store Manager - Ashford Designer Outlet (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Ashford Designer Outlet (40 hours)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rituals on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the role of Assistant Store Manager. We want to see your passion for customer service and team leadership shine through!
✨Tip Number 3
Showcase your people skills! During interviews, share specific examples of how you've motivated teams or improved customer experiences. This is your chance to demonstrate that you can create a positive store culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Rituals family.
We think you need these skills to ace Assistant Store Manager - Ashford Designer Outlet (40 hours)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Store Manager role. Highlight your people management skills and any relevant retail or hospitality experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creating unforgettable customer experiences and how you can motivate a team. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s improving team performance or enhancing customer satisfaction, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and their product offerings. Understand their values and what sets them apart in the cosmetics industry. This knowledge will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As an Assistant Store Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've motivated teams or improved customer experiences in previous roles. Highlight your communication and coaching skills to demonstrate your ability to inspire others.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving abilities. Think of scenarios where you had to handle difficult situations or make quick decisions. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Emphasise Your Operational Excellence
Rituals values high standards in stock and inventory management. Be ready to discuss your experience with operational tasks and how you’ve maintained store standards in fast-paced environments. Share specific examples that highlight your attention to detail and organisational skills.
