At a Glance
- Tasks: Lead a dynamic team to create unforgettable customer experiences and drive sales.
- Company: Join Rituals UK & Ireland, a B Corp™ committed to people and planet.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Make a real impact while inspiring your team in a vibrant retail environment.
- Qualifications: Previous Store Manager experience and strong people management skills required.
- Other info: Be part of a fun, energetic team that celebrates success together.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Store Manager role at Rituals UK & Ireland (B Corp™). Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales? As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential!
You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience. You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1s and making a genuine connection with your team by celebrating success.
Bring all of you. High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance orientated.
On Top Of That, You Have:
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Cosmetics
Store Manager - Windsor (40 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Windsor (40 hours)
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. Let them know you're on the lookout for a Store Manager role. You never know who might have the inside scoop on an opening at Rituals!
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer experience. Think about how you can showcase your hands-on approach and passion for people. We want to see that energy and humour shine through!
✨Tip Number 3
When you get the chance, visit a Rituals store and soak up the atmosphere. This will help you understand their customer experience better and give you some great talking points during your interview. Plus, it shows your genuine interest in the brand!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Store Manager - Windsor (40 hours)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see how your hands-on approach and love for people can make a difference in our store's success!
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for those people management skills, so don’t forget to showcase your ability to motivate and inspire your team!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Store Manager role. Share specific examples of how you've delivered exceptional customer experiences and led teams to success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Rituals!
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Know Your Rituals
Before the interview, dive deep into Rituals' brand values and product offerings. Familiarise yourself with their mission as a B Corp™ and how they prioritise customer experience. This knowledge will help you connect your own values to theirs during the conversation.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. Be ready to discuss your hands-on approach and how you inspire others to achieve their best.
✨Demonstrate Customer-Centric Thinking
Since the role focuses on delivering exceptional customer experiences, come equipped with ideas on how to enhance customer satisfaction. Share any innovative strategies you've implemented before that resulted in positive feedback or increased sales.
✨Engage with Energy and Humour
Rituals values a high-energy, low-ego attitude. During the interview, let your personality shine through! Use humour where appropriate to create a connection, and show them that you can lead with both professionalism and a fun spirit.