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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join Rituals, a brand dedicated to spreading joy and beauty through luxury products.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a vibrant team, grow your career, and make a positive impact on customers.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and attention to detail.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
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Locations
Sales Advisor - Derry (12 hours - 3 month FTC) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Derry (12 hours - 3 month FTC)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to enhance your ability to connect with customers, listen to their needs, and provide tailored recommendations that create memorable experiences.
✨Tip Number 3
Showcase your enthusiasm for luxury retail. When you meet potential colleagues or during any informal chats, express your excitement about working in a high-energy environment and how you can contribute to creating a joyful atmosphere in the store.
✨Tip Number 4
Network with current or former employees of Rituals. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Sales Advisor - Derry (12 hours - 3 month FTC)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Sales Advisor at Rituals entails. Focus on the key responsibilities and required skills, such as customer engagement and product knowledge.
Tailor Your CV: Highlight relevant experience in retail or hospitality in your CV. Emphasise your customer service skills and any previous roles where you successfully engaged with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create memorable customer experiences. Use specific examples from your past work to demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for Customer Service
As a Sales Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand and its products before the interview. Being able to discuss how specific products can enhance a customer's experience will show your enthusiasm and readiness for the role.
✨Highlight Teamwork Skills
Since you'll be working closely with the Store Manager and Assistant Store Manager, emphasise your ability to collaborate effectively within a team. Share instances where you contributed to team goals or supported colleagues.
✨Prepare for Situational Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you've had to handle difficult customers or resolve issues, and explain how you approached these situations.
