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For Companies At a Glance
- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join a luxury brand known for its commitment to customer satisfaction.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality with a strong customer-service mindset.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - York Designer Outlet (8-16 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - York Designer Outlet (8-16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you can turn a simple interaction into a memorable experience. Role-play with a friend or family member to get comfortable with how you’d connect with customers in-store.
✨Tip Number 3
Show your personality! When you’re in the interview, let your energy shine through. Remember, they’re looking for someone who can bring joy and humour to the shop floor, so don’t be afraid to be yourself and share a laugh!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Advisor - York Designer Outlet (8-16 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Advisor role at York Designer Outlet. Highlight any relevant experience in retail or hospitality, and explain how it has prepared you to create unforgettable customer experiences. We love seeing how you relate your skills to our brand!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of what you want to say. Avoid fluff and focus on showcasing your decision-making and problem-solving skills, as these are key for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit 'send'.
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals and its product range. Understand their values and how they create memorable customer experiences. This knowledge will help you connect with the interviewers and show your genuine interest in the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your ability to listen to their needs and provide tailored solutions. This is crucial for a role that focuses on creating unforgettable experiences.
✨Bring Your Energy and Personality
Rituals is looking for someone who is high on energy and low on ego. Be yourself during the interview! Let your personality shine through, and don’t be afraid to inject a bit of humour into your responses. This will help demonstrate that you can connect with customers effortlessly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the team dynamics or training opportunities. This shows that you’re not only interested in the position but also in how you can grow within the company. It’s a great way to leave a lasting impression!
