At a Glance
- Tasks: Lead a new store, inspire your team, and create unforgettable customer experiences.
- Company: Join Rituals, a brand known for its passion for people and exceptional service.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Make a real impact in a vibrant new store while developing your leadership skills.
- Qualifications: Experience in retail or hospitality management with strong people skills.
- Other info: Be part of a fun, energetic team that celebrates success together.
The predicted salary is between 28800 - 43200 £ per year.
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales? This position is for our brand new store opening in Taunton, Somerset!
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Branch Manager - Taunton (40 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Taunton (40 hours)
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Rituals' values and mission. This way, you can show how your hands-on approach and passion for people align perfectly with their goals.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or delivered exceptional customer experiences. We want you to shine when discussing how you can motivate others and drive sales.
✨Tip Number 3
Be ready to discuss KPIs! Brush up on how you've previously set and achieved performance targets. Showing that you can define daily objectives and drive results will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Branch Manager - Taunton (40 hours)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your hands-on approach can make a difference in our new Taunton store!
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for someone who can inspire and motivate, so showcase those people management skills!
Be Authentic: We love a bit of humour and personality! Don’t be afraid to let your unique self come through in your written application. It’s all about making a genuine connection with us.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into Rituals' values, products, and customer experience philosophy. Understanding their brand story will help you connect your own experiences to what they stand for, showing that you're not just a fit for the role but also for the company culture.
✨Showcase Your Leadership Style
As a potential Branch Manager, it's crucial to demonstrate your leadership skills. Prepare examples of how you've motivated teams in the past, tackled challenges, and celebrated successes. Use specific anecdotes that highlight your ability to inspire and connect with team members.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and decision-making abilities. Think of scenarios where you had to make tough calls or improve customer satisfaction. Practising these responses will help you articulate your thought process clearly during the interview.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. Be yourself and let your personality shine through. A little humour can go a long way in making a memorable impression, so don’t be afraid to show your fun side while discussing your passion for customer service and team engagement.