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For Companies At a Glance
- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join Rituals, a brand that values joy, beauty, and customer connection.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality and a passion for customer service.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 1300 - 1800 £ per month.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Swindon (32 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Swindon (32 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into everything Rituals has to offer. Familiarise yourself with their products and values so you can show off your passion and knowledge during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Rituals vibe.
✨Tip Number 3
Show your personality! Rituals is all about creating joy and beauty, so let your energy shine through. Share your unique experiences and how you connect with customers, making sure to highlight your mentoring skills too!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Swindon (32 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail or hospitality. We’re looking for those who have a knack for mentoring and connecting with customers, so showcase those skills!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value high energy and a sense of humour, so if that’s you, make sure it reflects in your writing!
Apply Through Our Website: For the best chance of joining us, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Rituals Expert!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your personal experiences to the brand's mission during the interview.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to highlight your previous leadership experiences. Prepare specific examples where you've successfully mentored team members or resolved conflicts. This will demonstrate your capability to lead and inspire others in the store.
✨Emphasise Customer Engagement
Since the role revolves around creating unforgettable customer experiences, be ready to discuss how you've engaged with customers in the past. Share stories that showcase your customer service mentality and how you’ve gone above and beyond to meet their needs.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Use humour where appropriate and convey your passion for the brand. This will help the interviewers see you as a great fit for their team culture.
