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- Tasks: Engage with customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where joy and beauty come together.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Stratford (16-24 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Stratford (16-24 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring team members, role-play common scenarios with friends or family. This will help you feel more confident and ready to spread joy in-store.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experience where you've led a team or solved a problem. Be ready to share these stories during your interview to demonstrate your supervisory skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Rituals family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Supervisor - Stratford (16-24 hours)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for our customers. Share a bit about why you love Rituals and how you connect with our values.
Tailor Your CV: Make sure your CV is tailored to the role of a Rituals Expert. Highlight any previous experience in retail or hospitality, especially if you've had supervisory roles. We’re looking for those specific skills that make you a great fit for our team!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and maybe even sprinkle in a bit of humour. After all, we’re looking for someone who’s high on energy and low on ego!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our team at Rituals!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can embody the brand's spirit.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your past experiences where you've successfully guided or supported team members. Highlighting these moments will demonstrate your leadership qualities and your ability to foster a positive team environment.
✨Engage with Customer Scenarios
Expect questions about customer interactions. Think of specific situations where you’ve gone above and beyond for a customer or resolved a tricky issue. This will showcase your customer-service mentality and decision-making skills, which are crucial for this role.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Share a light-hearted story or a funny moment from your previous roles that reflects your ability to connect with customers and team members alike.
