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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 1300 - 1800 £ per month.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Manchester Trafford (32 hours) in Stretford employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Manchester Trafford (32 hours) in Stretford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your customer engagement skills! Think about how you would create memorable experiences for customers. Role-play scenarios with friends or family to boost your confidence in connecting with people.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've mentored or supported team members in the past. This will demonstrate your ability to be a role model for the Rituals Advisors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Rituals family. Let’s make this happen together!
We think you need these skills to ace Supervisor - Manchester Trafford (32 hours) in Stretford
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the Rituals brand shine through in your application. We want to see how excited you are about creating unforgettable experiences for our customers!
Highlight Your Experience: Make sure to showcase any previous supervisory or team leader roles you've had in retail or hospitality. We’re looking for someone who can lead and inspire, so share those relevant experiences with us!
Be Personable: Remember, we’re all about connecting with customers and each other. Use a friendly tone in your application to reflect your personality and show us that you’re a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and the overall customer experience they aim to create. This knowledge will not only impress your interviewers but also help you articulate how you can embody the brand as a Rituals Expert.
✨Showcase Your Customer Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Think about times when you turned a negative experience into a positive one or went above and beyond to meet a customer's needs. This will demonstrate your customer-service mentality and ability to create unforgettable experiences.
✨Highlight Your Leadership Qualities
As a potential supervisor, it's crucial to showcase your leadership skills. Be ready to discuss how you've mentored or supported team members in the past. Share specific instances where your guidance led to improved performance or morale within your team, showing that you're not just a team player but also a role model.
✨Bring Your Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. During the interview, let your personality shine through! Use humour appropriately to connect with your interviewers and convey your passion for the brand. This will help them see you as a great fit for their team culture.
