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- Tasks: Engage customers and create unforgettable experiences in our new Salisbury store.
- Company: Join a vibrant team at Rituals, a leader in luxury retail and cosmetics.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while making a real impact on customer experiences.
- Qualifications: Previous supervisory experience in retail or hospitality and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
This position is for our brand new store opening in Salisbury! Address: OLD GEORGE MALL, SALISBURY.
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role‑model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer‑service mentality and team‑player’s work ethic.
- Decision making and problem‑solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Salisbury (16 hours) in Southampton employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Salisbury (16 hours) in Southampton
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into everything Rituals has to offer. Familiarise yourself with their products and values so you can show off your passion and knowledge during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Rituals vibe.
✨Tip Number 3
Show your personality! When you meet the team, let your energy shine through. Remember, they’re looking for someone who fits the Rituals culture, so don’t be afraid to inject a bit of humour and warmth into your interactions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Salisbury (16 hours) in Southampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for our customers. Share a bit about why you love Rituals and how you can bring that energy to our new store in Salisbury.
Tailor Your CV: Make sure your CV is tailored to the role of a Rituals Expert. Highlight any previous experience in retail or hospitality, especially if you've had supervisory roles. We’re looking for those who can lead and inspire, so don’t forget to mention your mentoring skills!
Be Authentic: We value authenticity, so be yourself in your application! Use a friendly tone and let your personality come through. We want to know who you are beyond your qualifications, so feel free to share a fun fact or two about yourself.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and the overall feel-good experience they promote. This knowledge will not only impress your interviewers but also help you connect with the brand's ethos during your conversation.
✨Showcase Your Customer Engagement Skills
As a potential Rituals Expert, it's crucial to demonstrate your ability to engage with customers. Prepare examples from your past experiences where you've successfully connected with customers, resolved issues, or created memorable shopping experiences. This will highlight your customer-service mentality.
✨Emphasise Team Leadership Experience
Since this role involves mentoring and supporting team members, be ready to discuss your previous supervisory or team leader roles. Share specific instances where you've motivated your team, made decisions under pressure, or solved problems effectively. This will showcase your leadership skills.
✨Bring Your Personality to the Table
Rituals values high energy and a sense of humour, so don’t be afraid to let your personality shine through during the interview. Be authentic and relatable; this will help the interviewers see how you can fit into their team and contribute to creating that welcoming atmosphere in-store.
