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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Norwich (16 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Norwich (16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer engagement skills! Think about how you would create that unforgettable experience for customers. Role-play with a friend or family member to get comfortable with your approach.
✨Tip Number 3
Show off your mentoring skills! Be ready to share examples of how you've supported team members in the past. Highlighting your leadership abilities will demonstrate that you're the perfect fit for the Rituals Expert role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Rituals family right from the start!
We think you need these skills to ace Supervisor - Norwich (16 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and how you embody the Rituals feel-good philosophy.
Tailor Your Experience: Make sure to highlight your previous experience in retail or hospitality. We’re looking for someone who can connect with customers and mentor team members, so share specific examples of how you've done this in the past!
Be Yourself: We love a bit of humour and personality! Don’t be afraid to let your unique character come through in your application. Show us how you can bring energy and a positive vibe to our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only help you answer questions confidently but also show your genuine interest in becoming a part of their team.
✨Showcase Your Customer Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you created memorable experiences or resolved issues. This is crucial for a role that focuses on customer interaction and satisfaction.
✨Demonstrate Leadership Qualities
As a potential supervisor, it's important to showcase your leadership skills. Think of instances where you've mentored or supported team members. Be ready to discuss how you can inspire and motivate others while maintaining a positive team environment.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! A little humour can go a long way in making a connection with the interviewers, so don’t be afraid to be yourself while remaining professional.
