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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 1300 - 1800 £ per month.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - High Street Kensington (24-32 hours) in London employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - High Street Kensington (24-32 hours) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer engagement skills! Think about how you would create that unforgettable experience for customers. Role-play with a friend or family member to get comfortable with your approach.
✨Tip Number 3
Show off your mentoring skills! Be ready to share examples of how you've supported and guided team members in the past. This will highlight your leadership potential and fit for the Rituals Expert role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals family and ready to spread joy and beauty with us!
We think you need these skills to ace Supervisor - High Street Kensington (24-32 hours) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and how you embody the Rituals feel-good philosophy.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail or hospitality. We’re looking for those standout moments where you’ve led a team or provided exceptional customer service, so don’t hold back!
Be Authentic: We love a bit of personality! Don’t be afraid to inject some humour and authenticity into your application. Show us who you are and how you connect with others, as that’s what makes you ‘one of a kind’.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and the overall customer experience they aim to create. This knowledge will not only impress your interviewers but also help you articulate how you can embody the brand as a Rituals Expert.
✨Showcase Your Customer Engagement Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Think about times when you turned a negative experience into a positive one or how you’ve gone above and beyond to meet customer needs. This will demonstrate your customer-service mentality and ability to create unforgettable experiences.
✨Highlight Your Leadership Qualities
As a potential supervisor, it’s crucial to showcase your mentoring and leadership skills. Share specific instances where you’ve led a team, supported colleagues, or resolved conflicts. This will show that you’re not just a team player but also someone who can inspire and guide others.
✨Bring Your Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. During the interview, let your personality shine through! Use humour appropriately to connect with your interviewers and convey your passion for the role. Remember, they want someone who can create a welcoming atmosphere for both customers and team members.
