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- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join Rituals, a brand that values joy, beauty, and customer connection.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and a team player attitude.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You will interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Essential:
- 5-year checkable work history.
- Clean criminal record check (CRB/DBS).
- Have full availability across the week and are able to work both morning and late shifts.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Sales Advisor - Edinburgh Airport (16 hours) in London employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Edinburgh Airport (16 hours) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate.
✨Tip Number 2
Practice your customer engagement skills! Think about how you would approach customers in-store. Role-play with a friend or family member to get comfortable with turning every interaction into a memorable experience.
✨Tip Number 3
Show your personality! When you meet the team, let your energy and humour shine through. They’re looking for someone who can connect with customers, so don’t be afraid to be yourself and share your excitement for the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to bring your unique talents to Rituals.
We think you need these skills to ace Sales Advisor - Edinburgh Airport (16 hours) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to inject a bit of humour and warmth into your words. Remember, we’re looking for someone who can connect with customers, so show us how you do that in your writing.
Tailor Your Application: Make sure to tailor your application specifically for the Sales Advisor role at Edinburgh Airport. Highlight any relevant experience in retail or hospitality, and explain how it has prepared you to create unforgettable customer experiences. We love seeing how your background aligns with our brand!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of what you want to say. Avoid fluff and focus on showcasing your skills and experiences that make you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and what we stand for before you hit that submit button.
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Rituals brand. Familiarise yourself with their products, values, and what makes them unique. This will not only show your enthusiasm but also help you connect with the interviewers when discussing how you can contribute to creating memorable customer experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you turned a challenging interaction into a positive one. This will demonstrate your ability to engage with customers and provide that 'best in class' experience they’re looking for.
✨Bring Your Energy and Personality
Rituals is all about spreading joy and beauty, so let your personality shine during the interview! Be high on energy and don’t be afraid to inject a bit of humour into your conversation. This will help you stand out as someone who can connect with customers and create a welcoming atmosphere in the store.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.
