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- Tasks: Lead a vibrant team to create unforgettable customer experiences and drive sales.
- Company: Join Rituals, a brand that values people and teamwork in a dynamic retail environment.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Make a real impact while inspiring your team and achieving goals together.
- Qualifications: Experience in retail management and strong people skills are essential.
- Other info: Be part of a fun, energetic team with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!
Bring all of you High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Retail Manager - London Bridge (40 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager - London Bridge (40 hours)
✨Tip Number 1
Get to know the company culture before your interview. Dive into Rituals' values and mission, and think about how your hands-on approach aligns with their focus on customer experience and team spirit. This will help you connect better during the conversation!
✨Tip Number 2
Prepare some examples of how you've inspired your team in the past. Think about specific situations where your leadership made a difference in sales or customer satisfaction. Sharing these stories will show that you’re not just talk – you can walk the walk!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in how you can contribute to the store's success and team wellbeing. This is your chance to demonstrate your motivation and connection to the role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Rituals team and ready to bring your unique energy to the role!
We think you need these skills to ace Retail Manager - London Bridge (40 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and people shine through! We want to see how your hands-on approach can make a difference in our shop's success.
Tailor Your Experience: Make sure to highlight your relevant experience as a Store Manager or in retail/hospitality. We’re looking for those people management skills, so share examples of how you've motivated and inspired your team!
Be Specific with Achievements: Don’t just say you’ve hit targets; tell us how you did it! Use numbers and specific examples to showcase your ability to drive KPIs and deliver exceptional customer experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into Rituals' values, products, and customer experience philosophy. Understanding their brand story and how they create exceptional experiences will help you connect your own experiences to what they’re looking for.
✨Showcase Your Leadership Style
Be ready to discuss your previous experiences in managing teams. Share specific examples of how you've motivated team members, handled challenges, and celebrated successes. This will demonstrate your ability to inspire and lead effectively, which is crucial for the Store Manager role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like improving team performance or resolving customer complaints. Think of real-life scenarios where you’ve made a positive impact and be prepared to explain your thought process and outcomes.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Use humour where appropriate to show that you can connect with people and create a positive atmosphere, just like you would in the store.
