At a Glance
- Tasks: Lead a vibrant team and create unforgettable shopping experiences for customers.
- Company: Join Rituals, a supportive brand with a focus on personal growth.
- Benefits: Enjoy training opportunities, competitive bonuses, and exclusive employee discounts.
- Why this job: Be a key player in a new store and inspire your team every day.
- Qualifications: Experience in retail or hospitality and strong people management skills.
- Other info: Dynamic work environment with opportunities to support other London locations.
The predicted salary is between 1300 - 1800 £ per month.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day. This position is for our brand new store opening in Wimbledon, London!
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities! You will primarily be based at our Wimbledon store; however, there may be occasions where your support is required at other London locations depending on business needs.
Bring all of you! High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Assistant Store Manager - Wimbledon (32 hours) in London employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Wimbledon (32 hours) in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Rituals' values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how you can motivate a team.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly, be punctual, and come prepared with questions about the store's goals and team dynamics. It shows you're genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Store Manager - Wimbledon (32 hours) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating unforgettable experiences for customers and being part of our supportive team.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail or hospitality. We’re looking for those people management skills, so don’t forget to mention any coaching or motivational roles you've had!
Be Authentic: We love a bit of personality! Don’t be afraid to inject some humour and authenticity into your application. Show us what makes you ‘one of a kind’ and how you can inspire others in the store.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board for this exciting new store opening in Wimbledon!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals' products and values. Understand their mission to create unforgettable experiences for customers and how you can contribute to that as an Assistant Store Manager. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a second-in-command, it’s crucial to demonstrate your people management skills. Prepare examples of how you've motivated teams in the past or handled challenging situations. Highlight your ability to coach and inspire others, as this is key to driving store performance and creating a positive culture.
✨Emphasise Customer Experience
Rituals places a strong emphasis on customer satisfaction. Be ready to discuss how you’ve previously enhanced customer experiences in retail or hospitality. Share specific instances where your actions led to positive feedback or increased sales, showcasing your commitment to excellent service.
✨Bring Your Energy and Humour
The job description mentions being 'high on energy, low on ego'. Make sure to convey your personality during the interview! A little bit of humour can go a long way in making a memorable impression. Show them that you can be both professional and approachable, which is essential for motivating your team.