At a Glance
- Tasks: Lead a team, deliver exceptional customer service, and solve problems with confidence.
- Company: Join Rituals, a brand that values connection and wellbeing.
- Benefits: Enjoy employee discounts, monthly bonuses, and wellbeing perks.
- Other info: Opportunities for growth through training and workshops.
- Why this job: Be a role model while helping customers and colleagues thrive.
- Qualifications: Experience in retail or customer service, strong motivation, and leadership skills.
The predicted salary is between 18900 - 23100 £ per year.
Are you the go-to person when colleagues have questions? Love that moment you help a customer from browsing to buying?
This is your chance.
- Share your talents
- Deliver amazing customer service
- you know every product inside out and share their stories in ways that connect with every customer you meet.
- Win at sales and bring others with you
- do great at your own targets while setting the example for your team members.
- Be the problem-solver customers and colleagues trust
- handle complex questions and situations with confidence, while keeping the boutique running smoothly.
- Represent Rituals
- follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops.
- Bring all of you
You have a similar level of experience as a supervisor or team leader in a retail or customer-driven role.
You have a strong motivation to reach performance targets.
You have an eye for detail, you're organised and structured.
Colleagues already come to you when they're stuck. You gladly help them master the Feel-Good Experience and be a role model.
You really enjoy working with customers and want to keep that connection, but you're ready to take on more responsibility too.
You’re available to work during opening hours, which include evenings and weekends.
Benefits of working at Rituals
- Our famous, monthly Kick-Off - checking out new products, workshops, planning ahead. In this role, you'll help shape them.
- Employee discounts, goodie bags, gifts (warning: you might need more shelf space at home) and access to various wellbeing perks.
- Potential monthly bonus of 8% on top of your gross salary when shop targets are met (applies to contracts of 16+ hours).
- All the growth opportunities. Think Expert Community Programmes, Sales, Service & KPI training, our learning platform, and coaching on the job.
Supervisor – Livingston | 24-32h employer: Rituals Cosmetics
At Rituals, we pride ourselves on being an exceptional employer, especially with the exciting opportunity of our new store opening in Stockport. Our vibrant work culture fosters personal growth and development through comprehensive training programmes, while our competitive bonus scheme and employee discounts ensure that your hard work is rewarded. Join us to inspire your team, create unforgettable customer experiences, and be part of a community that values wellbeing and celebrates success together.
