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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Leeds White Rose (32 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Leeds White Rose (32 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Rituals' products and values. This way, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer engagement skills! Think about how you would create that unforgettable experience for customers. Role-play with a friend or family member to get comfortable with your approach and responses.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've mentored or supported team members in the past. Highlighting your ability to inspire others will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Rituals family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Supervisor - Leeds White Rose (32 hours)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for our customers. Share a bit about why you love Rituals and how you connect with our values.
Tailor Your Experience: Make sure to highlight your previous experience in retail or hospitality, especially any supervisory roles. We’re looking for someone who can lead and mentor, so give us examples of how you've done this in the past. Specifics will make your application stand out!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your writing. Use a friendly tone and maybe even sprinkle in a bit of humour. After all, we’re looking for someone who’s high on energy and low on ego!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into Rituals' brand values and product offerings. Familiarise yourself with their feel-good philosophy and how it translates into customer experiences. This knowledge will help you connect with the interviewers and show that you're genuinely passionate about being a brand ambassador.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully mentored team members or resolved conflicts in previous roles. Highlighting your experience in motivating others will show that you're ready to take on the responsibilities of a Rituals Expert.
✨Engage with Customer Scenarios
Expect to discuss customer service scenarios during your interview. Think of specific instances where you've gone above and beyond for a customer or turned a negative experience into a positive one. This will illustrate your customer-service mentality and problem-solving skills, which are key for this role.
✨Bring Your Energy and Humour
Rituals is looking for someone who is high on energy and low on ego. Be yourself during the interview and let your personality shine through. A little bit of humour can go a long way in making a memorable impression, so don’t be afraid to show your fun side while remaining professional.
