Luxury Rituals Advisor: Customer Experience & Growth in Epsom
Luxury Rituals Advisor: Customer Experience & Growth

Luxury Rituals Advisor: Customer Experience & Growth in Epsom

Epsom Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers and guide them in choosing luxury skincare products.
  • Company: Renowned luxury skincare brand with a focus on customer experience.
  • Benefits: Competitive bonuses, employee discounts, and training opportunities.
  • Why this job: Be the face of a luxury brand and create memorable customer experiences.
  • Qualifications: Retail or hospitality experience with strong decision-making and customer service skills.
  • Other info: Flexible hours with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

A luxury skincare brand in England is looking for a Rituals Advisor to join their team. You will be the face of the brand, engaging customers and guiding them on product choices, ensuring a memorable experience.

Candidates should have relevant retail or hospitality experience, decision-making skills, and a customer-service mentality.

The role offers training opportunities, a competitive bonus scheme, and employee discounts, requiring full flexibility across the week.

Luxury Rituals Advisor: Customer Experience & Growth in Epsom employer: Rituals Cosmetics

Join a prestigious luxury skincare brand in England, where you will be at the forefront of delivering exceptional customer experiences. Our vibrant work culture fosters personal growth through comprehensive training programmes and offers competitive bonuses alongside generous employee discounts. With a commitment to flexibility and a supportive team environment, we empower our employees to thrive and excel in their roles.
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Contact Detail:

Rituals Cosmetics Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Luxury Rituals Advisor: Customer Experience & Growth in Epsom

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with their products and values so you can genuinely connect with customers. This knowledge will help you stand out during interviews and show your passion for the role.

✨Tip Number 2

Practice your customer engagement skills! Role-play with friends or family to simulate real-life scenarios. This will boost your confidence and prepare you for those tricky questions about handling customer queries.

✨Tip Number 3

Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Luxury Rituals Advisor: Customer Experience & Growth in Epsom

Customer Engagement
Product Knowledge
Decision-Making Skills
Customer Service
Retail Experience
Hospitality Experience
Communication Skills
Flexibility
Sales Skills
Interpersonal Skills

Some tips for your application 🫑

Show Your Passion for Luxury Skincare: When writing your application, let your love for luxury skincare shine through! Share any personal experiences or knowledge you have about the brand and its products. We want to see that you’re genuinely excited about the role and can connect with our customers.

Highlight Relevant Experience: Make sure to showcase any retail or hospitality experience you have. We’re looking for candidates who can demonstrate their customer-service mentality and decision-making skills. Use specific examples to illustrate how you've excelled in similar roles.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Rituals Advisor position. Mention how your skills align with the job description and what makes you a perfect fit for our team at StudySmarter.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Rituals Cosmetics

✨Know the Brand Inside Out

Before your interview, dive deep into the luxury skincare brand's history, values, and product range. Understanding their ethos will help you connect with the interviewers and demonstrate your genuine interest in becoming a Rituals Advisor.

✨Showcase Your Customer Service Skills

Prepare examples from your previous retail or hospitality experience where you went above and beyond for a customer. Highlighting your decision-making skills in these scenarios will show that you have the right mentality for this role.

✨Practice Engaging Conversations

As the face of the brand, your ability to engage customers is crucial. Practice role-playing scenarios where you guide customers through product choices, ensuring they feel valued and understood. This will help you shine during the interview.

✨Be Flexible and Open-Minded

Since the role requires full flexibility, be prepared to discuss your availability openly. Show that you're adaptable and willing to work various shifts, which will reflect positively on your commitment to the team and the brand.

Luxury Rituals Advisor: Customer Experience & Growth in Epsom
Rituals Cosmetics
Location: Epsom

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