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- Tasks: Engage with customers, create memorable experiences, and advise on products.
- Company: Join a luxury brand known for joy and beauty.
- Benefits: Employee discounts, bonuses, training, and wellbeing initiatives.
- Why this job: Be the face of our brand and make a real impact on customer experiences.
- Qualifications: Experience in retail or hospitality, strong customer service skills.
- Other info: Flexible shifts, dynamic team environment, and growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards. This role will be across two days a week, both 4 hour shifts, including a Sunday.
Bring all of you! High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to connect with customers and make them feel at home in our stores. In addition, as a Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - Derby (8 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Derby (8 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Rituals' products and values. This way, you can show off your passion and knowledge when chatting with the team, making you stand out as a candidate who truly gets what they're all about.
✨Tip Number 2
Practice your customer engagement skills! Think of scenarios where you can demonstrate how you'd connect with customers. Role-playing with a friend can help you feel more confident in turning every interaction into a memorable experience.
✨Tip Number 3
Show your personality! When you apply through our website, let your unique charm shine through. We love candidates who are high on energy and low on ego, so don’t be afraid to sprinkle in a bit of humour during your interactions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the minds of the hiring team. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Rituals family.
We think you need these skills to ace Sales Advisor - Derby (8 hours)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to sprinkle in a bit of humour and warmth. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that in your application.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or hospitality. We love seeing how your past roles have prepared you for this position. Be specific about your achievements and how they relate to providing a ‘best in class’ customer experience!
Keep It Neat and Tidy: Just like we keep our stores clean and organised, your application should be too! Use clear formatting, check for typos, and make sure everything is easy to read. A well-presented application shows us you pay attention to detail, which is super important in this role.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Rituals. We can’t wait to hear from you!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into the Rituals brand. Familiarise yourself with their products, values, and what makes them unique in the market. This knowledge will not only impress your interviewers but also help you connect with customers in a genuine way.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your past experiences where you've excelled in customer service. Think about times when you turned a negative experience into a positive one or went above and beyond for a customer. This will demonstrate your ability to create memorable experiences, just like they expect from a Rituals Advisor.
✨Bring Your Energy and Personality
Rituals is all about creating joy and beauty, so let your personality shine during the interview! Be enthusiastic and show your passion for the role. A little humour can go a long way, so don’t be afraid to let your authentic self come through while maintaining professionalism.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the store. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
