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- Tasks: Engage customers and create unforgettable experiences as a Rituals Expert.
- Company: Join a vibrant team at Rituals, where beauty meets joy.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality is essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!
You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Chester (16 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Chester (16 hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Rituals' products and values. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your people skills! Since you'll be engaging with customers and mentoring team members, role-play some scenarios with friends or family. This will help you feel more confident and ready to spread joy in the shop.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've led a team or solved a problem. Be ready to share these stories during your interview to demonstrate your capability as a Rituals Expert.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Rituals family and ready to take on the challenge!
We think you need these skills to ace Supervisor - Chester (16 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and how you embody the Rituals feel-good vibe.
Tailor Your Experience: Make sure to highlight your previous experience in retail or hospitality. We’re looking for someone who can connect with customers and mentor team members, so share specific examples of how you've done this in the past!
Be Yourself: We love a bit of humour and personality! Don’t be afraid to let your unique character come through in your application. Show us why you’re ‘one of a kind’ and how you can bring that energy to our team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your personal experiences with the brand during the conversation.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your past where you've successfully guided or supported team members. Highlight how your leadership style fosters a positive environment and drives performance.
✨Engage with Customer Scenarios
Think about common customer interactions in retail and how you would handle them. Be ready to discuss how you would create memorable experiences for customers and resolve any issues that may arise. This demonstrates your customer-service mentality and problem-solving skills.
✨Bring Your Energy and Humour
Rituals values a high-energy, low-ego approach. During the interview, let your personality shine through! Share anecdotes that reflect your sense of humour and ability to connect with both customers and colleagues, making everyone feel at home.
