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- Tasks: Lead a vibrant team to create unforgettable customer experiences and drive sales.
- Company: Join Rituals, a brand that values people and teamwork.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellbeing initiatives.
- Why this job: Make a real impact while inspiring your team and achieving goals.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential! You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!
You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!
Bring all of you: High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant Store Manager experience or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Branch Manager - Chester (40 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Chester (40 hours)
✨Tip Number 1
Get to know the company culture before your interview. Dive into Rituals' values and mission, and think about how your hands-on approach aligns with their focus on exceptional customer experiences. This will help you connect better during the conversation!
✨Tip Number 2
Prepare some examples of how you've inspired your team in the past. Think about specific situations where your leadership made a difference in sales or customer satisfaction. Sharing these stories will show that you’re not just talk – you’ve got the experience to back it up!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by inquiring about the team dynamics and how they celebrate success. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Branch Manager - Chester (40 hours)
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for people and customer service shine through in your application. We want to see how your hands-on approach can make a difference in our shop's success!
Highlight Your Leadership Skills: Make sure to showcase your experience in motivating and coaching teams. We’re looking for someone who can lead by example, so share specific examples of how you've inspired others in the past.
Be Specific About Your Achievements: When discussing your previous roles, focus on quantifiable results. Tell us about the KPIs you’ve driven and how you’ve contributed to sales growth – numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Company Inside Out
Before your interview, take some time to research Rituals. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a potential Branch Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've motivated teams in the past, tackled challenges, and driven sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and decision-making skills. Think about scenarios you might face as a Store Manager, such as handling customer complaints or managing team dynamics. Practising these responses will help you feel more confident during the interview.
✨Bring Your Personality to the Table
Rituals values a high-energy, personable approach. Don’t be afraid to let your personality shine through! Share anecdotes that reflect your sense of humour and connection with others, as this will resonate well with the interviewers looking for someone who can inspire and engage their team.
