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- Tasks: Engage with customers and create unforgettable experiences in a vibrant retail environment.
- Company: Join a leading luxury brand known for its feel-good products and culture.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a brand ambassador and mentor while developing your skills in luxury retail.
- Qualifications: Previous supervisory experience in retail or hospitality and a passion for customer service.
- Other info: Flexible hours across 4 days with opportunities for personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.
Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors. This role will require flexibility and likely be across 4 days.
Bring all of you High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!
On top of that, you have:
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Eye for detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Supervisor - Broadstairs Westwood Cross (16 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Broadstairs Westwood Cross (16 hours)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into everything Rituals. Understand their products, values, and what makes them unique. This way, you can show off your passion and knowledge during your chat, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've created memorable interactions. Share these stories in your interview to demonstrate your customer-service mentality and ability to connect with others.
✨Tip Number 3
Show your leadership flair! As a potential supervisor, it’s key to highlight your mentoring abilities. Think about times when you’ve supported or guided team members, and be ready to discuss how you can bring that energy to the Rituals Advisors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Supervisor - Broadstairs Westwood Cross (16 hours)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the brand shine through! We want to see how excited you are about creating unforgettable experiences for customers and how you embody the Rituals feel-good vibe.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail or hospitality. We’re looking for someone who can mentor and lead, so showcase any supervisory roles you've had and how you’ve motivated your team to reach targets.
Be Authentic: We love a bit of humour and personality! Don’t be afraid to let your true self come through in your application. Show us how you connect with customers and your team, making everyone feel at home in the store.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming a Rituals Expert!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the Rituals brand. Familiarise yourself with their products, values, and customer experience philosophy. This will not only show your enthusiasm but also help you connect your personal experiences with the brand during the conversation.
✨Showcase Your Mentoring Skills
As a potential Rituals Expert, you'll be expected to mentor others. Prepare examples from your past where you've successfully guided or supported team members. Highlight how your leadership style fosters a positive environment and drives performance.
✨Emphasise Customer Engagement
Think of specific instances where you've gone above and beyond for customers. Share stories that demonstrate your customer-service mentality and how you create memorable experiences. This will resonate well with the interviewers looking for someone who embodies the Rituals feel-good experience.
✨Be Yourself and Bring the Energy
Rituals values personality and a sense of humour. Don’t be afraid to let your true self shine during the interview. Show your passion for the role and the brand, and remember to keep the conversation light-hearted while remaining professional.
