Rituals Expert & Store Lead in Birmingham

A luxury retail brand in Birmingham is looking for a Rituals Expert to engage customers and support a team of Rituals Advisors. This role focuses on delivering exceptional customer experiences, mentoring colleagues, and achieving store goals. The ideal candidate has supervisory experience in retail or hospitality, a strong customer‑service mentality, and is motivated to meet performance targets. Join a vibrant team with opportunities for development and exciting benefits.