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- Tasks: Lead a supportive team to create unforgettable customer experiences and drive store performance.
- Company: Join Rituals, a brand known for its positive culture and commitment to wellbeing.
- Benefits: Enjoy training opportunities, competitive bonuses, employee discounts, and wellness initiatives.
- Why this job: Be a key player in a dynamic environment where your leadership can shine.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Join a fun team that values energy, humour, and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring and performance orientated.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Deputy Manager - Belfast (32 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager - Belfast (32 hours)
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Rituals' website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your people management skills and how you can motivate a team, just like the job description highlights.
✨Tip Number 3
Show off your personality! During the interview, let your energy and sense of humour shine through. Remember, they’re looking for someone who can inspire others and create a positive atmosphere in the store.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And don’t forget, apply through our website for the best chance!
We think you need these skills to ace Deputy Manager - Belfast (32 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating unforgettable experiences for customers and leading a team. Share specific examples of how you've motivated others or delivered exceptional service in the past.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager position. Highlight your relevant experience in retail or hospitality, especially any leadership roles. We love seeing how your skills align with our values, so don’t be shy about showcasing your people management skills!
Be Authentic: We’re looking for someone who’s high on energy and low on ego, so be yourself in your application! Use a friendly tone and let your personality come through. This will help us see if you’re a good fit for our supportive shop team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Rituals!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Rituals' products, values, and mission. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to motivate and inspire a team. Prepare examples from your past experiences where you've successfully led a team or improved performance through coaching and support.
✨Emphasise Customer Service Excellence
Rituals places a strong emphasis on customer experience. Be ready to discuss how you've gone above and beyond for customers in previous roles, and think of ways you can enhance the shopping experience in this new position.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving and decision-making skills. Think of scenarios where you had to handle difficult situations or make quick decisions, and be prepared to explain your thought process.
