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- Tasks: Lead a supportive team and create unforgettable customer experiences.
- Company: Join Rituals, a brand dedicated to wellbeing and positive experiences.
- Benefits: Enjoy training, competitive bonuses, discounts, and wellness initiatives.
- Why this job: Be a key player in a vibrant store environment and inspire your team.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Dynamic role with opportunities for personal growth and team events.
The predicted salary is between 24000 - 36000 £ per year.
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You are also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you are dedicated to driving your store's performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.
You will act as a role model for your team and a true ambassador for Rituals. You will support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You will help to recruit, hire, and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager's right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we are looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
Bring all of you! High on energy, low on ego, and with a little bit of humour! You are one of a kind because of your ability to encourage others and reach your store's goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.
On top of that, you have:
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Benefits of working at Rituals:
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Numerous wellbeing initiatives and EAP.
- Company & Team Events.
Assistant Manager - Belfast (32 hours) employer: Rituals Cosmetics
Contact Detail:
Rituals Cosmetics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Belfast (32 hours)
✨Tip Number 1
Get to know the company culture before your interview. Rituals values a supportive and engaging environment, so show us how you can fit in and contribute to that vibe. Research their products and ethos, and be ready to share how your experience aligns with their mission.
✨Tip Number 2
Practice your people management skills! As an Assistant Store Manager, you'll need to motivate and inspire your team. Think of examples from your past where you've successfully led a team or improved customer experiences, and be ready to discuss them during your interview.
✨Tip Number 3
Show off your problem-solving skills! In a fast-paced retail environment, challenges pop up all the time. Be prepared to talk about how you've tackled issues in the past, especially those related to customer service or team dynamics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Rituals family. We can't wait to see what you bring to the table!
We think you need these skills to ace Assistant Manager - Belfast (32 hours)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating unforgettable experiences for customers and motivating a team. Share specific examples of how you've done this in the past.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager position. Highlight your relevant experience in retail or hospitality, especially any leadership roles. We love seeing how your skills align with our values and the job description!
Be Authentic: We appreciate authenticity! Don’t be afraid to show your personality in your application. Use a friendly tone and maybe even a bit of humour to reflect the culture at Rituals. We’re looking for someone who can connect with both the team and our customers.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the other amazing opportunities we have at Rituals!
How to prepare for a job interview at Rituals Cosmetics
✨Know the Brand Inside Out
Before your interview, make sure you research Rituals thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can inspire others and drive performance.
✨Emphasise Customer Service Excellence
Rituals places a strong emphasis on exceptional customer service. Be ready to discuss specific instances where you've gone above and beyond for customers. Share your strategies for creating memorable shopping experiences and how you would instil this mindset in your team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
