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- Tasks: Motivate your team and enhance customer experiences in a vibrant retail environment.
- Company: Join Rituals, a brand that values trust and teamwork.
- Benefits: Competitive pay, career growth, and a fun work culture.
- Why this job: Be a key player in delivering exceptional service and driving store success.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Dynamic role with opportunities to support various London locations.
The predicted salary is between 28800 - 43200 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You're also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you're dedicated to driving your store's performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You'll act as a role model for your team and a true ambassador for Rituals. You'll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You'll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager's right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we're looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential.
You will primarily be based at our Oxford Street East store; however, there may be occasions where your support is required at other London locations depending on business needs.
Bring all of you: high on energy, low on ego and with a little bit of humour! You are 'one of a kind' because of your ability to encourage others and reach your store's goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance orientated.
Qualifications- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Assistant Store Manager - Oxford Street East (40 hours) in Westminster employer: RITUALS COSMETICS UK LIMITED
Contact Detail:
RITUALS COSMETICS UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Oxford Street East (40 hours) in Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll need to motivate and inspire your team. Think of examples from your past experiences where you've successfully led a team or improved customer satisfaction, and be ready to share those stories.
✨Tip Number 3
Be prepared to discuss how you handle challenges in a fast-paced environment. Retail can get hectic, so think about times when you've solved problems on the spot or managed inventory effectively. Show them you can keep calm under pressure!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager - Oxford Street East (40 hours) in Westminster
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. Share specific examples of how you've gone above and beyond to create meaningful experiences for customers in your previous roles.
Highlight Your Team Leadership Skills: As an Assistant Store Manager, you'll be motivating and coaching your team. Make sure to include any relevant experience you have in leading teams, fostering a positive environment, and driving performance. We want to see how you can inspire others!
Be Authentic and Personal: We love a bit of personality! Don’t be afraid to inject some of your own style into your application. Share your unique approach to teamwork and how you connect with others, as this will help us see if you're the right fit for our culture.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at RITUALS COSMETICS UK LIMITED
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products, values, and customer service approach. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the shopping experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about specific situations where you’ve coached team members or resolved conflicts. This will demonstrate your ability to inspire and lead, which is crucial for the Assistant Store Manager role.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond to ensure customer satisfaction. This aligns perfectly with the company’s focus on meaningful shopping experiences.
✨Bring Your Energy and Humour
The job description mentions being 'high on energy, low on ego'. Be yourself and let your personality shine through during the interview. A little humour can go a long way in making a memorable impression, so don’t be afraid to show your fun side!
