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- Tasks: Lead a team to deliver exceptional customer service and drive store operations.
- Company: Dynamic retail cosmetics brand with a focus on customer experience.
- Benefits: Competitive pay, employee discounts, and opportunities for career advancement.
- Why this job: Join a vibrant team and create memorable shopping experiences for customers.
- Qualifications: Assistant management experience and strong people skills are essential.
- Other info: Energetic work environment with a focus on teamwork and growth.
The predicted salary is between 28800 - 43200 £ per year.
A retail cosmetics company seeks a motivated Assistant Store Manager to lead a team and ensure exceptional customer service at their Oxford Street East store. Your responsibilities include supporting the Store Manager, driving operational excellence, and promoting a positive team culture.
The ideal candidate will have assistant management experience, excellent people management skills, and a passion for customer satisfaction. Join us to create a meaningful shopping experience in an energetic environment.
Outlet Store Team Lead - Customer Experience & Ops in London employer: RITUALS COSMETICS UK LIMITED
Contact Detail:
RITUALS COSMETICS UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outlet Store Team Lead - Customer Experience & Ops in London
✨Tip Number 1
Network like a pro! Reach out to people in the retail cosmetics industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've motivated teams or improved customer experiences in past roles. We want to see your passion for creating a positive team culture!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle various customer service scenarios or operational challenges. This will show that you’re not just about talk but can actually deliver results in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to an exceptional shopping experience.
We think you need these skills to ace Outlet Store Team Lead - Customer Experience & Ops in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for customer satisfaction. We want to see how you’ve gone above and beyond in previous roles to create a positive shopping experience.
Highlight Your Leadership Skills: As a potential Outlet Store Team Lead, it’s crucial to showcase your assistant management experience. Share specific examples of how you've successfully led a team and fostered a positive culture in your past roles.
Be Authentic and Personal: We love getting to know the real you! Don’t be afraid to let your personality shine through in your application. Share your unique experiences and what makes you a great fit for our energetic environment.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at RITUALS COSMETICS UK LIMITED
✨Know the Brand Inside Out
Before your interview, make sure you research the retail cosmetics company thoroughly. Understand their products, values, and customer service philosophy. This knowledge will help you demonstrate your passion for the brand and show how you can contribute to creating a meaningful shopping experience.
✨Showcase Your Leadership Skills
As a potential Outlet Store Team Lead, it's crucial to highlight your assistant management experience. Prepare examples of how you've successfully led a team, resolved conflicts, or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Emphasise Customer Satisfaction
Since the role focuses on exceptional customer service, be ready to discuss your approach to ensuring customer satisfaction. Share specific instances where you went above and beyond for customers, and explain how you would instil this same commitment in your team.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the store's culture, team dynamics, and how they measure success in customer experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
