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- Tasks: Motivate your team and enhance customer experiences in a vibrant retail environment.
- Company: Join Rituals, a brand that values trust and teamwork.
- Benefits: Competitive pay, career growth, and a fun work culture.
- Why this job: Be a key player in driving store success and making customers smile.
- Qualifications: Experience in retail or hospitality with strong people management skills.
- Other info: Dynamic role with opportunities to support various London locations.
The predicted salary is between 30000 - 42000 £ per year.
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You're also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you're dedicated to driving your store's performance by ensuring excellent customer service, effective teamwork and efficient operations every day.
You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire and retain a diverse and talented store team, coach your team members to help them feel more engaged while achieving their full potential, and serve as your Store Manager’s right hand by helping them with day-to-day business activities!
This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential. You will primarily be based at our Oxford Street East store; however, there may be occasions where your support is required at other London locations depending on business needs.
Bring all of you! High on energy, low on ego and with a little bit of humour! You are 'one of a kind' because of your ability to encourage others and reach your store's goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance orientated.
Qualifications:- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
- Experience in sharing knowledge to drive behavioural change and develop others.
- Decision making and problem-solving skills.
Assistant Store Manager - Oxford Street East (40 hours) in London employer: RITUALS COSMETICS UK LIMITED
Contact Detail:
RITUALS COSMETICS UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Oxford Street East (40 hours) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your people skills! As an Assistant Store Manager, you'll need to motivate and inspire your team. Think of examples from your past experiences where you've successfully led a team or improved customer satisfaction, and be ready to share those stories.
✨Tip Number 3
Be prepared to discuss how you handle challenges. Whether it's managing stock levels or dealing with difficult customers, having a few strategies in mind will show that you're ready to take charge when needed. Remember, problem-solving is key!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. We can’t wait to see what you bring to the table!
We think you need these skills to ace Assistant Store Manager - Oxford Street East (40 hours) in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. Share specific examples of how you've gone above and beyond to create meaningful experiences for customers in your previous roles.
Highlight Your Team Leadership Skills: As an Assistant Store Manager, you'll be motivating and coaching your team. Make sure to emphasise your people management skills in your application. Talk about times when you've inspired others or helped a team member reach their potential.
Be Specific About Your Experience: Tailor your application by including relevant experience that aligns with the job description. Mention any previous roles where you managed stock and inventory or maintained high store standards, especially in fast-paced environments.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at RITUALS COSMETICS UK LIMITED
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product offerings, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance customer experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams in the past. Think about specific situations where you’ve coached team members or resolved conflicts. This will demonstrate your ability to inspire and lead effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond to ensure customer satisfaction.
✨Bring Your Energy and Humour
The job description mentions being 'high on energy, low on ego'. Be yourself and let your personality shine through during the interview. A little humour can go a long way in making a memorable impression!
