Are you the go-to person when colleagues have questions? Love that moment you help a customer from browsing to buying? This is your chance. As a Supervisor (Internally known as ‘Expert’), you’ll create what we call the Feel-Good Experience: our way of making customers feel amazing. And that’s exactly what you'll master. You'll have deep product knowledge and the Feel-Good Experience down to an art. At this point, you're beyond doing your job - you're helping others get better at theirs too. Your responsibilities * Deliver amazing customer service – you know every product inside out and share their stories in ways that connect with every customer you meet. * Win at sales and bring others with you - do great at your own targets while setting the example for your team members. * Be the problem-solver customers and colleagues trust - handle complex questions and situations with confidence, while keeping the boutique running smoothly. * Represent Rituals - follow safety standards, rock the Rituals look, and keep your product knowledge up to date through training and workshops. This is perfect for you if… You have a similar level of experience as a supervisor or team leader in a retail or customer-driven role. You have a strong motivation to reach performance targets. You have an eye for detail, you're organised and structured....
Supervisor Milton Keynes - 16 hours employer: Rituals Cosmetics UK and Ireland
At Rituals, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Supervisor at our Rushden Lakes location, you'll not only enjoy generous employee discounts and monthly bonuses but also have access to extensive training programmes that empower you to excel in your role and help others do the same. Join us to create memorable customer experiences while developing your career in a supportive and dynamic environment.
Contact Details:
Rituals Cosmetics UK and Ireland Recruitment Team
