At a Glance
- Tasks: Lead the team, manage operations, and deliver exceptional customer service on the shop floor.
- Company: Join a luxury retail brand known for its vibrant culture and customer focus.
- Benefits: Enjoy employee discounts, bonuses, wellbeing perks, and exciting events.
- Other info: Great growth opportunities with training and leadership programmes.
- Why this job: Perfect for those who thrive in dynamic environments and love retail challenges.
- Qualifications: Experience in retail or customer service with strong people skills.
The predicted salary is between 22050 - 26950 £ per year.
We are looking for a mobile Assistant Store Manager to cover our Manchester area! If you're looking for a job with variety, this is it. As our Assistant Store Manager, you’re mainly on the shop floor, helping your team deliver great customer service, while working closely with your Store Manager on rotas, targets and strategy. Best of both worlds? Absolutely!
Your key responsibilities:
- Lead in your Store Manager's absence - take full responsibility for daily operations, team decisions, and coaching Sales Advisors.
- Partner with your Store Manager - work together on rota planning, sales strategies, and plans to make colleagues and customers even happier.
- Be the product expert - handle complex customer questions, demonstrate products like a pro, and embody our signature Feel Good Experience.
- Own the operations side - take care of rota management, inventory, cash handling, and all essential back-office work that keeps the store running smoothly.
- Develop your team and make targets fun - you’re great at coaching, know exactly what to say to help people grow, and you turn sales into a game everyone wants to play.
- Be a brand ambassador - you look polished and professional, and you pay attention to every detail that matters for a luxury boutique.
This is perfect for you if you have a similar level of experience in retail or customer service. Can’t imagine being behind a desk all day. You get a genuine kick out of retail - the rush, the variety, the puzzle-solving. Are results driven, always looking for your next win and you naturally turn conversations into purchases. Have strong people skills and easily adapt to different personalities - you know how to inspire your team, collaborate with your Store Manager, and connect with customers (whether they’re chatty or more reserved). You’re available to work during opening hours, which include evenings and weekends.
Your benefits with us:
- Rituals Rootcamp: our extensive onboarding programme where we teach you everything about Rituals and your role with us.
- Our famous, monthly Kick-Off where we check out new products, have workshops, evaluate numbers and make plans for the month ahead.
- Employee discounts, goodie bags, various wellbeing perks, and access to special events like our Rituals Live Event and the Global Rituals Brand Show.
- Potential monthly bonus of 12% on top of your gross salary when store targets are met (applies to contracts of 16+ hours).
- All the growth opportunities. Think leadership programmes, our learning platform (called The Book of Rituals) and coaching on the job.
Assistant Manager - Manchester Area employer: Rituals Cosmetics UK and Ireland
At Rituals, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Supervisor at our Rushden Lakes location, you'll not only enjoy generous employee discounts and monthly bonuses but also have access to extensive training programmes that empower you to excel in your role and help others do the same. Join us to create memorable customer experiences while developing your career in a supportive and dynamic environment.
Contact Details:
Rituals Cosmetics UK and Ireland Recruitment Team
