Location: London Head Office Reporting to: Senior Key Account Manager We are looking for a Key Account Manager on a 12 Month Fixed Term Contract basis to join our London Head Office team here at Rituals and manage a portfolio of Wholesale accounts, focusing on Pure Players; driving sales growth, managing key retailer partnerships, executing marketing plans and ensuring best-in-class brand representation with our Wholesale partners at Rituals. Key Responsibilities: * Manage a portfolio of Pure Player accounts, delivering retail sales, sell-in and growth targets. * Build strong relationships with key retail partners, acting as the primary day-to-day contact for commercial and operational matters. * Optimise Rituals’ online visibility, findability and brand presentation across partner websites through effective digital merchandising and content management. * Collaborate with partners to execute campaigns, site events and marketing activities in line with local and global brand priorities. * Monitor account performance through regular analysis of sales, stock levels and key digital metrics, identifying opportunities and risks. * Support the planning and delivery of trade marketing and commercial calendars. * Ensure product listings, content and digital assets are accurate, complete and maintained to a high standard. * Work closely with internal stakeholders across Supply Chain, Finance, Marketing, Digital and Head Office teams to ensure seamless execution of account plans. * Maintain healthy stock levels through regular forecasting, sell-in and sell-out analysis, and proactive communication with partners. * Prepare and present regular account performance updates, recommendations, and action plans. Bring all of you * Prior relevant experience with Pure Player accounts is advantageous. * Good experience in achieving online excellence, utilising organic and paid tools to drive visibility, conversion and sales growth. * Excellent communication skills both externally and at all levels within the company, both written and verbal. * Willing to adapt, take on new challenges and continually improve. * Shows ambition to drive initiatives and change to achieve company targets. * Structured and business-driven approach, with strong organisational skills and the ability to manage multiple priorities. * Strong analytical and problem-solving skills, with confidence using sales, stock and performance data to identify opportunities and risks. * Team player with a positive can-do attitude and hands-on mentality. * Highly detail-oriented with strong multi-tasking, time management and project management skills
Digital Key Account Manager - 12 Month Fixed Term Contract employer: Rituals Cosmetics UK and Ireland
At Rituals, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As a Supervisor at our Rushden Lakes location, you'll not only enjoy generous employee discounts and monthly bonuses but also have access to extensive training programmes that empower you to excel in your role and help others do the same. Join us to create memorable customer experiences while developing your career in a supportive and dynamic environment.
Contact Details:
Rituals Cosmetics UK and Ireland Recruitment Team
