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For Companies At a Glance
- Tasks: Engage with customers and create memorable experiences in-store.
- Company: Join Rituals, a B Corp committed to beauty and wellbeing.
- Benefits: Enjoy training, discounts, bonuses, and wellness initiatives.
- Why this job: Be part of a vibrant team and grow your career in luxury retail.
- Qualifications: Previous retail or hospitality experience and a customer-focused mindset required.
- Other info: Part-time role with flexible hours at York Designer Outlet.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
Bring all of you
High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
Sales Advisor - York Designer Outlet (8 hours) employer: Rituals (B Corp™)
Contact Detail:
Rituals (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - York Designer Outlet (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding their philosophy and the benefits of their products will help you engage customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer interaction skills. Since the role involves direct engagement with customers, consider role-playing scenarios with friends or family to enhance your ability to connect and provide a memorable experience.
✨Tip Number 3
Showcase your teamwork abilities during any interactions with the hiring team. Emphasise your willingness to collaborate with others, as this is crucial in a retail environment where you’ll be working closely with your Store Manager and colleagues.
✨Tip Number 4
Be prepared to discuss how you handle challenges in a retail setting. Think of specific examples where you've successfully resolved customer issues or improved a situation, as this will demonstrate your problem-solving skills and customer-service mentality.
We think you need these skills to ace Sales Advisor - York Designer Outlet (8 hours)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Advisor position. Understand the key responsibilities and the qualities Rituals is looking for in a candidate.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or hospitality. Emphasise your customer service skills and any previous roles where you engaged directly with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create memorable customer experiences. Mention specific examples of how you've successfully engaged with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your values, as this will demonstrate your genuine interest in becoming a part of their team.
✨Prepare for Customer Interaction Scenarios
Since the role involves engaging directly with customers, be ready to discuss how you would handle various customer scenarios. Think of examples from your past experiences where you provided excellent customer service or resolved issues effectively.
✨Highlight Your Teamwork Skills
As a Sales Advisor, you'll be working closely with your Store Manager and colleagues. Be prepared to talk about your experience in a team environment and how you contribute to achieving collective goals, showcasing your ability to collaborate and support others.
✨Demonstrate Attention to Detail
Rituals values a clean and visually appealing store. During the interview, mention your organisational skills and attention to detail, perhaps by sharing an example of how you've maintained standards in a previous role, ensuring a pleasant shopping experience for customers.
