Inbound Call Advisor

Inbound Call Advisor

Durham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and provide top-notch service over the phone.
  • Company: Join Ritepeople, a dynamic company focused on delivering exceptional customer experiences.
  • Benefits: Enjoy flexible working hours and the potential for a permanent position.
  • Why this job: Perfect for those who thrive in a fast-paced environment and love helping others.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: Work Monday to Friday with occasional Saturday afternoons.

The predicted salary is between 24000 - 36000 £ per year.

Job Description

Ritepeople are looking for an Inbound Sales Advisor for a client in Darlington.This is a temporary position with a possibility of becoming permanent.

We are looking for people who are flexible with regards to their working hours. Your basic working week will be 40 hours working between the hours of 8:30am-6pm, Monday-Friday, on a rota basis (if working until 6pm you would start at 9:30am). You will…

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Inbound Call Advisor employer: Rite People Limited

At Ritepeople, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Darlington that fosters flexibility and growth. Our team-oriented culture encourages collaboration and innovation, while our commitment to employee development ensures that you have ample opportunities to advance your career. Join us for a rewarding experience where your contributions are valued and recognized.
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Contact Detail:

Rite People Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Inbound Call Advisor

✨Tip Number 1

Make sure to showcase your flexibility in working hours during the interview. Since this role requires a rota basis, emphasizing your willingness to adapt to different schedules can set you apart from other candidates.

✨Tip Number 2

Prepare for common inbound sales scenarios. Practice how you would handle various customer inquiries and objections, as demonstrating your problem-solving skills and customer service approach will be crucial in this role.

✨Tip Number 3

Familiarize yourself with the products or services offered by the client. Having a good understanding of what you’ll be selling will help you answer questions confidently and show your enthusiasm for the role.

✨Tip Number 4

Showcase your communication skills. Since this is an inbound call position, being able to articulate your thoughts clearly and listen actively will be key. Practice speaking clearly and maintaining a friendly tone.

We think you need these skills to ace Inbound Call Advisor

Excellent Communication Skills
Customer Service Orientation
Sales Skills
Flexibility in Working Hours
Active Listening
Problem-Solving Skills
Time Management
Ability to Work Under Pressure
Team Collaboration
Adaptability
Conflict Resolution
Attention to Detail
Empathy
Product Knowledge

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Inbound Call Advisor position. Understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales or customer service roles. Mention specific examples where you successfully handled customer inquiries or sales calls.

Show Flexibility: Since the role requires flexibility with working hours, make sure to mention your availability clearly in your application. Highlight your willingness to work varied shifts, including Saturday afternoons.

Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role. Explain why you are a good fit for the Inbound Call Advisor position and how your skills align with the company's needs.

How to prepare for a job interview at Rite People Limited

✨Show Your Flexibility

Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or worked outside of typical hours.

✨Demonstrate Communication Skills

As an Inbound Call Advisor, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. Consider role-playing common customer scenarios to showcase your ability to handle inquiries effectively.

✨Research the Company

Familiarize yourself with Ritepeople and their client. Understanding their values and services will help you tailor your responses and show genuine interest in the position.

✨Prepare for Common Questions

Anticipate questions related to sales techniques and customer service. Prepare examples from your past experiences that demonstrate your problem-solving abilities and how you’ve successfully handled challenging situations.

Inbound Call Advisor
Rite People Limited
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  • Inbound Call Advisor

    Durham
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-03-14

  • R

    Rite People Limited

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