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For Companies At a Glance
- Tasks: Learn and develop technical skills while assisting experienced technicians in the field.
- Company: Join Rite-Hite, a leader in industrial equipment with a focus on innovation.
- Benefits: Enjoy competitive pay, health coverage, retirement plans, and paid time off.
- Why this job: Kickstart your career with hands-on training and real-world experience in a supportive environment.
- Qualifications: High school diploma required; mechanical or electrical experience is a plus.
- Other info: Great opportunity for growth in a dynamic and collaborative workplace.
Apprentice Service Technician
This position is an entry level Service Technician receiving extensive initial training. The Apprentice is mainly responsible for developing technical and customer service skills, while assisting senior Technicians and Team Leaders and at times working independently. This position is not intended to be a long-term assignment, but as a learning position prior to working independently as an Installation Technician.
Essentials Duties and Responsibilities
- Develop technical skills, knowledge of supported product lines, and proficiency in following our policies and procedures.
- Timely and proper completion of assigned tasks, either individually or under the guidance of a senior Technician.
- Develop and maintain good customer relations in a manner that exemplifies Rite-Hite\’s image and commitment to customer service.
- Compliance with all company policies and safety guidelines.
- Assist in the installation, inspection, service, and repair of equipment in the field under the direction of a senior Installation Technician. Comfortable working at heights in various weather conditions. May also be assigned to planned maintenance and other non‑involved tasks.
- Complete all required training classes and modules to demonstrate proficiency and understanding.
- Using handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair and installation including service tickets, timesheets, open‑job tracking forms and safety analysis sheets.
- Maintain compliance with operation and communication standards as per the Field Technician Handbook.
- This position requires the operation of truck‑based cranes, forklifts, welders, torches, and power and hand tools.
- Follow all company and customer safety requirements.
- Follow all customer‑specific requirements, policies, and directions on their work sites.
- Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.
- Other duties as assigned.
Education and/or Experience
- High school diploma or general education degree (GED).
- Prior mechanical, electrical or welding experience helpful but not required.
Knowledge / Skill Requirements
- Service Technicians must have a valid driver’s license.
- Passing DOT medical exam.
- Applicable driver qualification standards at all times.
- Ability to read and interpret documents such as safety rules, blueprints & schematics, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This role will not have supervisory responsibilities.
Company Description
Arbon Equipment – A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers\’ safety, security, and productivity.
Benefits
Arbon Equipment – A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.
Equal Opportunity Statement
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.
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Apprentice Technician, CAN employer: Rite-Hite
Contact Detail:
Rite-Hite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Technician, CAN
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Rite-Hite. Understand their products and values so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your skills! If you have any relevant experience or projects, be sure to mention them during your interview. Even if it's just a school project, it shows your hands-on ability and eagerness to learn.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Apprentice Technician, CAN
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about learning and growing with us at Rite-Hite.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. Mention any mechanical or technical knowledge you have, even if it's just from school or hobbies!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Apprentice Technician role.
How to prepare for a job interview at Rite-Hite
✨Know Your Stuff
Before the interview, brush up on the technical skills and knowledge related to the role. Familiarise yourself with the types of equipment you'll be working with and any relevant safety guidelines. This will show that you're serious about the position and ready to learn.
✨Show Your Customer Service Skills
Since this role involves developing customer relations, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the training process, team dynamics, or what success looks like in this role. It shows you're engaged and genuinely interested in the position.
✨Safety First!
Make sure to highlight your understanding of safety protocols and your willingness to comply with them. Mention any previous experience you have with safety procedures, as this is crucial in a technician role.
