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For Companies At a Glance
- Tasks: Engage customers through calls and emails to boost sales and provide top-notch service.
- Company: Dynamic international company with a focus on customer satisfaction.
- Benefits: Comprehensive health benefits, gym sponsorship, and 28 vacation days.
- Other info: Opportunity for growth in a diverse and collaborative environment.
- Why this job: Join a vibrant team and make a real impact in sales while building valuable relationships.
- Qualifications: 2+ years in account management, excellent communication skills, and customer-centric mindset.
The predicted salary is between 30000 - 40000 £ per year.
What You’ll Do
- Drive engagement through high-volume outbound and inbound customer interactions – including calls, emails, and messages – to increase lift across our sales channels.
- Generate new and repeat sales by delivering excellent customer service and showcasing deep knowledge of our sales platforms.
- Achieve and exceed sales goals for Marketplace-E, while identifying cross‑selling opportunities to maximize value.
- Educate customers on equipment, auction processes, and the benefits of working with RB.
- Maintain accurate records in our sales and customer database to ensure smooth follow‑up and reporting.
- Collaborate cross‑functionally with other departments to ensure customer satisfaction and seamless service delivery.
Here Is What You Bring
- You are quick on your feet and have an eye (or ear to be more exact) for opportunities.
- Excellent networking and communication skills as well as excellent organization and verbal communications skills are key in this position.
- Above all you have the highest level of customer‑centric thinking and a strong ability to create value‑adding and win‑win relationships.
- Having a strong connection with or knowledge of construction equipment will make it easier for you to understand our customers.
- 2+ years of experience in account management and inside sales, including direct negotiation with clients.
- Experience within an international company with various cultures.
- Professional level in English (other languages preferred).
What We Offer
- Employee share purchase plan.
- Comprehensive health benefits (medical insurance, dental coverage, life insurance).
- Gym sponsorship.
- 28 vacation days per year.
Inside Sales Specialist in Maltby employer: Ritchie Bros.
Contact Detail:
Ritchie Bros. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Specialist in Maltby
✨Tip Number 1
Get to know the company inside out! Research their sales platforms and understand their customer base. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or in person, being able to communicate clearly and confidently is key. Role-play with a friend or use our resources to refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a thank-you email or message. It shows your enthusiasm and keeps you top of mind for the hiring team. And remember, apply through our website for the best chance!
We think you need these skills to ace Inside Sales Specialist in Maltby
Some tips for your application 🫡
Show Your Sales Skills: When writing your application, make sure to highlight your experience in sales and customer service. We want to see how you've driven engagement and generated sales in the past, so share specific examples that showcase your skills!
Be Customer-Centric: Remember, this role is all about creating value for our customers. Use your application to demonstrate your customer-centric thinking and how you've built win-win relationships in previous roles. This will show us you understand what it takes to succeed here.
Keep It Organised: Just like maintaining accurate records is crucial in sales, your application should be well-organised and easy to read. Use clear headings, bullet points, and concise language to make your key points stand out. We appreciate clarity!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ritchie Bros.
✨Know Your Stuff
Make sure you brush up on your knowledge of construction equipment and the auction processes. Being able to speak confidently about these topics will show that you're not just interested in the role, but that you understand the industry and can educate customers effectively.
✨Practice Your Pitch
Since this role involves a lot of customer interaction, practice your communication skills. Role-play common sales scenarios with a friend or family member. This will help you articulate your thoughts clearly and demonstrate your customer-centric approach during the interview.
✨Showcase Your Achievements
Be ready to discuss specific examples from your past experience where you've exceeded sales goals or successfully managed client relationships. Use metrics to quantify your success, as this will make your achievements more tangible and impressive.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewer about the company culture, team dynamics, and how success is measured in the role. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.