At a Glance
- Tasks: Assist clients with vehicle parts, process orders, and provide updates on repairs.
- Company: Join IAA, a leading global marketplace for vehicle solutions.
- Benefits: Enjoy competitive salary, 31 days holiday, and employee discounts.
- Other info: Ongoing training and a friendly work environment await you!
- Why this job: Be part of a supportive team and develop your skills in the automotive industry.
- Qualifications: Experience in vehicle parts or as a mechanic is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: St Albans
Overall Purpose of Role: Our site in St Albans offers a specialist service to a growing number of lease companies and insurance clients. Our main line of business is the supply and fitment of replacement engines for the fleet network. In your role, you will be responsible for dealing with enquiries, processing orders and progressing jobs that are booked in across our network.
Responsibilities & Activities of the Role:
- Handling all enquiries in a polite and professional manner
- Creating quotes for clients
- Liaising with suppliers
- Processing and invoicing orders
- Liaising with workshops to get updates on repair progress and assist the workshop in gaining additional authority for any parts required
- Updating customers, clients and drivers on the progress of their repair or parts order
- Supporting clients and workshops with technical information
- Processing warranty claims
The Ideal candidate:
- Previous experience in vehicle parts, service or working as a mechanic / vehicle technician
- Knowledge and a basic understanding of vehicle parts and components particularly the powertrain
- Good IT skills, experience of using 1 link, Audatex, Partslink 24, Autodata and other automotive systems would be beneficial
- A professional telephone manner and good communication skills
- Strong organisational skills including managing your own workload
What we offer:
- A friendly and supportive working environment
- Ongoing training and professional development
- Uniform and PPE provided
- Free onsite parking
- Employee discount on Vodaphone
- Paid day to volunteer for a charity of your choice
- Day shift, Monday to Friday 08.00am - 5pm
- Competitive basic salary
- 31 days holiday including Bank Holidays
- Pension plan with 3.5% employer contribution
Please note: This role is subject to a satisfactory DBS and right to work checks. We reserve the right to close this vacancy early once a suitable candidate has been found, so please submit your application as soon as possible.
Parts Advisor in St Albans employer: Ritchie Bros. Group
IAA Holdings, LLC offers an exceptional working environment in St Albans, where employees benefit from a friendly and supportive culture that prioritises ongoing training and professional development. With competitive salaries, generous holiday allowances, and unique perks like a paid day to volunteer for a charity of your choice, IAA is committed to fostering employee growth and satisfaction in the automotive industry.
