Node4 is seeking a 1st Line Support Engineer for a 12-month fixed-term maternity cover. You will be the first touchpoint for client inquiries, logging and triaging requests, and coordinating with 2nd line teams to resolve issues efficiently.
Excellent communication and a strong ITIL mindset are essential, with a focus on delivering high-quality customer service while working in a hybrid environment.
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1st Line IT Support Engineer β Hybrid & Growth-Driven in Stafford employer: risual Limited
Node4 is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the SMB market. With a strong focus on employee growth and development, we offer comprehensive training and support, alongside competitive benefits that enhance work-life balance. Located in the UK, our team enjoys a vibrant environment where innovation thrives, making it an ideal place for passionate individuals to advance their careers in technology.