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- Tasks: Lead daily operations of the Short Order coordination team, managing requests and ensuring smooth communication.
- Company: Node4 is a rapidly growing tech company with a diverse workforce dedicated to exceptional service.
- Benefits: Enjoy hybrid working, private medical insurance, 25 days holiday plus your birthday off, and more perks.
- Why this job: Join a vibrant team where you can grow, learn, and make a real impact in a supportive environment.
- Qualifications: Experience in managing teams, strong organisational skills, and excellent communication abilities are essential.
- Other info: Be part of a company that values passion, innovation, and trust while enjoying modern facilities and social events.
The predicted salary is between 36000 - 60000 £ per year.
Become a change maker and join Node4.
Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business – our people. We want you to grow, learn, and evolve alongside us.
So, whether you\’re just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the Role
As the Short Order Coordination Team Lead, you will oversee the day-to-day operations of the Short Order coordination function. Your key responsibilities will include managing customer requests, internal escalations, and project bookings with a focus on efficiency and accuracy. Acting as a vital communication bridge between Engagement Managers, consultants, developers, and coordinators, you will ensure the smooth flow of information and seamless service delivery. Reporting directly to SO Management, you will regularly update on team performance, implement process improvements, and mitigate any operational risks.You will be responsible for reporting on Jobs and Incidents based on their status and if they are in budget.
What will you bring?
- Proven experience in managing and leading operational teams, ideally within a coordination or customer service environment.
- Strong organisational skills, with the ability to manage multiple priorities and ensure deadlines are met.
- Excellent communication and interpersonal skills, enabling you to liaise effectively with both internal teams and external stakeholders.
- A solutions-focused mindset, with a keen eye for process improvement and the ability to adapt to changing operational demands.
- High standards of service delivery, with a commitment to maintaining operational efficiency.
- Ability to lead by example, providing guidance and support to your team to ensure high levels of performance and morale.
What can we offer you?
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal.
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4?
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust.
Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
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Short Order Coordination Team Lead employer: risual Limited
Contact Detail:
risual Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Short Order Coordination Team Lead
✨Tip Number 1
Familiarise yourself with Node4's core values of Passion, Innovation, and Trust. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples from your past experiences where you successfully managed teams or projects. This will help illustrate your capability to lead the Short Order Coordination Team effectively.
✨Tip Number 3
Prepare to discuss process improvements you've implemented in previous roles. Node4 values efficiency, so being able to share concrete examples of how you've enhanced operations will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Node4 on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information to tailor your approach and show your genuine interest in the company.
We think you need these skills to ace Short Order Coordination Team Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Short Order Coordination Team Lead. Highlight your relevant experience in managing operational teams and customer service environments in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, communication abilities, and any experience with process improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams, managed multiple priorities, and improved processes in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at risual Limited
✨Showcase Your Leadership Skills
As a Short Order Coordination Team Lead, you'll need to demonstrate your ability to manage and lead teams effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Communication Abilities
Given the role's focus on liaising between various stakeholders, it's crucial to highlight your communication skills. Be ready to discuss how you've facilitated effective communication in previous roles and how you can ensure a smooth flow of information at Node4.
✨Demonstrate Organisational Skills
The job requires managing multiple priorities and deadlines. Prepare to share specific strategies or tools you use to stay organised and ensure that tasks are completed efficiently and accurately.
✨Be Solutions-Focused
Node4 values a solutions-focused mindset. Think of instances where you've identified problems and implemented process improvements. Be prepared to discuss how you can bring this mindset to the Short Order Coordination function.
