Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure top-notch service delivery and customer satisfaction.
- Company: A leading tech services provider in the East Midlands.
- Benefits: Hybrid working model with great employee perks.
- Why this job: Make a real difference in client success and operational excellence.
- Qualifications: Strong leadership skills and experience in service delivery management.
- Other info: Join a dynamic team focused on enhancing customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology services provider in the East Midlands is seeking a Service Delivery Team Leader to oversee service delivery operations. This role involves managing a team, developing service management plans, and ensuring compliance with service level agreements.
The ideal candidate will have strong leadership skills and a background in service delivery management, with a focus on enhancing customer satisfaction and operational performance.
This position offers a hybrid working model with various employee benefits.
Service Delivery Lead - Managed Services & Client Success employer: risual Limited
Contact Detail:
risual Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead - Managed Services & Client Success
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech services industry and let them know you're on the hunt for a Service Delivery Lead role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its service delivery operations thoroughly. Be ready to discuss how your leadership skills can enhance customer satisfaction and operational performance, just like they’re looking for.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your background in service delivery management. Use specific examples of how you've developed service management plans and ensured compliance with SLAs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Delivery Lead - Managed Services & Client Success
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Delivery Lead role. Highlight your leadership experience and any relevant service delivery management background to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about service delivery and how you can enhance customer satisfaction. We want to see your personality come through, so don’t hold back!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage teams and improve operational performance. Numbers and results speak volumes, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application more efficiently. Don’t miss out on this opportunity!
How to prepare for a job interview at risual Limited
✨Know Your Service Delivery Stuff
Make sure you brush up on your knowledge of service delivery management. Understand the key principles, especially around service level agreements and customer satisfaction. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to manage and inspire others, which is crucial for this position.
✨Understand Their Business
Do some research on the company and its services. Knowing their client base and the specific challenges they face will help you tailor your answers during the interview. It shows that you're genuinely interested and have taken the time to understand their operations.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their service management plans or how they measure customer satisfaction. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.
