At a Glance
- Tasks: Monitor and maintain data centre infrastructure, ensuring top-notch service delivery.
- Company: Join Node4, a rapidly growing tech company that values its people.
- Benefits: Enjoy hybrid working, private medical insurance, and 25 days holiday plus your birthday off.
- Other info: Dynamic workplace with excellent career growth and continuous learning opportunities.
- Why this job: Be part of a vibrant team and make a real impact in the tech industry.
- Qualifications: Experience in a data centre environment and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you.
About the role
Node4 own and operate multiple data centres, maintaining full end-to-end control of infrastructure and operations. This enables us to deliver highly reliable, flexible and customer-focused services. Data Centre Engineers operate within a critical 24x7 environment, supporting infrastructure availability, customer services, and operational excellence. The role focuses on the day to day tasks and activities, supporting customers, internal departments, monitoring our infrastructure and new order delivery. The role is based on a 40 hour week onsite and oncall is required on a rota basis.
How this role delivers Node4 value
- Innovation: Identify opportunities to improve efficiency, reduce risk, and enhance service delivery
- Passion: Take pride in maintaining high standards across all operational areas
- Trust: Act with accountability when managing critical infrastructure and customer environments
Responsibilities
- Monitor infrastructure and respond to alerts, ensuring timely resolution or escalation
- Support customers onsite and via remote hands in line with SLAs
- Maintain site security and supervise access
- Install racks, structured cabling, and cross-connects
- Supervise third-party contractors
- Complete tickets and operational tasks efficiently
- Maintain high standards of safety, cleanliness, and compliance
- Occasional travel to cover our Northampton/Wakefield Data Centers
What will you bring
- Experience working in a Data Centre or technical environment
- Certified Data Centre Technician (CDCT) qualification or equivalent (desirable)
- Knowledge of cabling, infrastructure, or facilities
- Understanding of monitoring systems (BMS/DCIM desirable)
- Strong attention to detail and reliability
- Strong outcome focused approach to delivering excellent customer service
- Ability to work independently and within a team
- Full UK driving license and own car
- Resides within 45 minutes of site (Derby DE24)
- Ability to be part of an oncall rota
What can we offer you
- Hybrid Working
- Private Medical Insurance or Company Paid Health Cash Plan
- Employee Assistance Program
- 25 days holidays plus your birthday off
- Option to purchase additional holiday (up to 5 days)
- Company Pension Scheme
- Life Assurance x 4
- A diverse workforce
- Employee investment with Node4 training Academy
- Family savings and shopping discounts through the Node4 benefits portal
- Discounted Gym Membership
- Modern facilities with open and welcoming breakout areas
- Company Social events
- Never ending supply of hot and cold drinks, biscuits, sweets, and fruit
Why join Node4
Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.
Data Centre Engineer in Leicester employer: risual Limited
Node4 is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant and inclusive work culture. With benefits such as hybrid working, private medical insurance, and a commitment to employee development through the Node4 training Academy, we ensure that our team members thrive both personally and professionally. Located in Derby, our modern facilities and supportive environment make Node4 an ideal place for those passionate about technology and customer service.
